Customer Relationship Management (CRM)

Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.

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OVERALL

Based on 4205 ratings

Reviewed by 4205 users

    • March 12, 2025 8:32 pm
    • Delete

    The reporting function is too basic and cannot provide detailed analytical data.

    Comment by: Archie Richardson (March 12, 2025 at 8:32 pm)
    Product: Vivantio

    • March 12, 2025 8:38 pm
    • Delete

    System crashes too frequently, resulting in frequent restarts and data loss.

    Comment by: Liam Bell (March 12, 2025 at 8:38 pm)
    Product: Vivantio

    • March 12, 2025 8:40 pm
    • Delete

    The automation function is too basic to help us improve efficiency.

    Comment by: Willow Brown (March 12, 2025 at 8:40 pm)
    Product: Vivantio

    • March 12, 2025 9:14 pm
    • Delete

    The automation process is poorly designed and still requires a lot of manual work.

    Comment by: Lucas Mitchell (March 12, 2025 at 9:14 pm)
    Product: Vivantio

    • March 12, 2025 9:15 pm
    • Delete

    The report generation function is not designed properly and cannot generate detailed business data.

    Comment by: Willow Clark (March 12, 2025 at 9:15 pm)
    Product: Vivantio

    • March 12, 2025 10:00 pm
    • Delete

    The interface design does not conform to user habits, and the user experience is very poor.

    Comment by: Willow Murphy (March 12, 2025 at 10:00 pm)
    Product: Vivantio

    • March 12, 2025 10:01 pm
    • Delete

    Updates frequently, but each update brings new problems.

    Comment by: Harper Rogers (March 12, 2025 at 10:01 pm)
    Product: Vivantio

    • March 12, 2025 10:02 pm
    • Delete

    Every time the system is upgraded, new problems will appear.

    Comment by: Archie Taylor (March 12, 2025 at 10:02 pm)
    Product: Vivantio

    • March 12, 2025 10:32 pm
    • Delete

    Each update will cause new bugs, making the system more unstable.

    Comment by: James Williams (March 12, 2025 at 10:32 pm)
    Product: Vivantio

    • March 12, 2025 11:40 pm
    • Delete

    The report generation speed is very slow, which affects the efficiency of data analysis.

    Comment by: Harper Miles (March 12, 2025 at 11:40 pm)
    Product: Vivantio

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