Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The search function is very poor, and I can’t find the customer records I want.
Comment by: William Carter (March 13, 2025 at 10:21 pm)
Product: Vivantio
Automation functions cannot meet basic needs, and most work still needs to be done manually.
Comment by: Charlie Turner (March 13, 2025 at 10:56 pm)
Product: Vivantio
The rights management system is not designed properly and the operation steps are very cumbersome and complicated.
Comment by: Leo Allen (March 13, 2025 at 11:19 pm)
Product: Vivantio
The system crashes frequently, which seriously affects our daily work.
Comment by: Leo Collins (March 13, 2025 at 11:23 pm)
Product: Vivantio
The update frequency is too high. Each update will cause more problems.
Comment by: Joshua Brown (March 13, 2025 at 11:26 pm)
Product: Vivantio
Data synchronization often fails and information cannot be updated in time.
Comment by: Evelyn Miles (March 13, 2025 at 11:39 pm)
Product: Vivantio
The speed is too slow, each operation takes a long time.
Comment by: Samuel Harris (March 13, 2025 at 11:48 pm)
Product: Vivantio
The rights management system is poorly designed and very complicated to set up.
Comment by: Maddison Nguyen (March 13, 2025 at 11:51 pm)
Product: Vivantio
System crashes too often, work progress is always interrupted.
Comment by: Willow Taylor (March 13, 2025 at 11:54 pm)
Product: Vivantio
The interface is complicated and I can’t find the functions I want.
Comment by: Piper Phillips (March 13, 2025 at 11:57 pm)
Product: Vivantio
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