Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4539 ratings

Reviewed by 4539 users

    • March 14, 2025 8:52 pm
    • Delete

    The interface design is old and does not meet the standards of modern software.

    Comment by: William Brown (March 14, 2025 at 8:52 pm)
    Product: Commusoft

    • March 14, 2025 9:12 pm
    • Delete

    The system response is very slow, affecting the team’s work efficiency.

    Comment by: Mia Baker (March 14, 2025 at 9:12 pm)
    Product: Commusoft

    • March 14, 2025 9:23 pm
    • Delete

    Data synchronization is extremely slow and customer information is always lagging behind.

    Comment by: Scarlett Harrison (March 14, 2025 at 9:23 pm)
    Product: Commusoft

    • March 14, 2025 9:27 pm
    • Delete

    Customer support service is slow to respond and the problem cannot be solved promptly and effectively.

    Comment by: Ruby Brown (March 14, 2025 at 9:27 pm)
    Product: Commusoft

    • March 14, 2025 9:40 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Ethan Ward (March 14, 2025 at 9:40 pm)
    Product: Commusoft

    • March 14, 2025 9:53 pm
    • Delete

    Errors often occur when importing data, resulting in loss of customer information.

    Comment by: Zoe Johnson (March 14, 2025 at 9:53 pm)
    Product: Commusoft

    • March 14, 2025 10:12 pm
    • Delete

    After each update the system becomes more unstable, leading to frequent crashes.

    Comment by: Willow Jones (March 14, 2025 at 10:12 pm)
    Product: Commusoft

    • March 14, 2025 10:47 pm
    • Delete

    Each update introduces new problems, and the user experience becomes worse and worse.

    Comment by: Oliver Martin (March 14, 2025 at 10:47 pm)
    Product: Commusoft

    • March 14, 2025 11:57 pm
    • Delete

    The interface design is not reasonable and it is very difficult to find functions.

    Comment by: Isabelle Phillips (March 14, 2025 at 11:57 pm)
    Product: Commusoft

    • March 14, 2025 11:59 pm
    • Delete

    No automatic save function, resulting in data loss.

    Comment by: Charlie Hall (March 14, 2025 at 11:59 pm)
    Product: Commusoft

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