Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4595 ratings

Reviewed by 4595 users

    • March 15, 2025 10:00 pm
    • Delete

    The system’s automation function is almost useless and inefficient.

    Comment by: Sophia Walker (March 15, 2025 at 10:00 pm)
    Product: Commusoft

    • March 15, 2025 10:19 pm
    • Delete

    The reporting function is too basic to meet our business needs.

    Comment by: William Murphy (March 15, 2025 at 10:19 pm)
    Product: Commusoft

    • March 15, 2025 10:23 pm
    • Delete

    Customer support is very slow to respond and issues take a long time to be resolved.

    Comment by: Grace White (March 15, 2025 at 10:23 pm)
    Product: Commusoft

    • March 15, 2025 10:49 pm
    • Delete

    The permission management function is not intuitive and setting permissions takes a lot of time.

    Comment by: William Williams (March 15, 2025 at 10:49 pm)
    Product: Commusoft

    • March 15, 2025 11:12 pm
    • Delete

    The data import function is unstable and information is often lost.

    Comment by: Willow Hall (March 15, 2025 at 11:12 pm)
    Product: Commusoft

    • March 15, 2025 11:14 pm
    • Delete

    The data import failure rate is high and information loss is serious.

    Comment by: Liam Richardson (March 15, 2025 at 11:14 pm)
    Product: Commusoft

    • March 15, 2025 11:19 pm
    • Delete

    Customer support is extremely slow to respond and issues are often not resolved.

    Comment by: Zoe Hall (March 15, 2025 at 11:19 pm)
    Product: Commusoft

    • March 15, 2025 11:28 pm
    • Delete

    Automation functions are almost ineffective, and many operations still need to be done manually.

    Comment by: Florence Phillips (March 15, 2025 at 11:28 pm)
    Product: Commusoft

    • March 15, 2025 11:54 pm
    • Delete

    The automation function is not designed properly and many processes still need to be completed manually.

    Comment by: Ethan Anderson (March 15, 2025 at 11:54 pm)
    Product: Commusoft

    • March 15, 2025 11:58 pm
    • Delete

    The rights management system is not designed properly and the allocation of rights is very complicated.

    Comment by: Joshua Baker (March 15, 2025 at 11:58 pm)
    Product: Commusoft

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