Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4518 ratings

Reviewed by 4518 users

    • March 14, 2025 8:22 pm
    • Delete

    The interface design is unreasonable, which makes the operation very time-consuming.

    Comment by: Harrison Turner (March 14, 2025 at 8:22 pm)
    Product: Commusoft

    • March 14, 2025 8:26 pm
    • Delete

    The mobile application experience is extremely poor, the functions are seriously missing, and effective remote work is impossible.

    Comment by: Jacob Williams (March 14, 2025 at 8:26 pm)
    Product: Commusoft

    • March 14, 2025 8:31 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Ryan Evans (March 14, 2025 at 8:31 pm)
    Product: Commusoft

    • March 14, 2025 8:31 pm
    • Delete

    Data synchronization is slow and customer information is always delayed in updating.

    Comment by: Charlie Reid (March 14, 2025 at 8:31 pm)
    Product: Commusoft

    • March 14, 2025 8:48 pm
    • Delete

    The reporting function is not flexible and cannot generate the custom reports we need.

    Comment by: Jack Clark (March 14, 2025 at 8:48 pm)
    Product: Commusoft

    • March 14, 2025 9:27 pm
    • Delete

    Customer support service is slow to respond and the problem cannot be solved promptly and effectively.

    Comment by: Ruby Brown (March 14, 2025 at 9:27 pm)
    Product: Commusoft

    • March 14, 2025 9:40 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Ethan Ward (March 14, 2025 at 9:40 pm)
    Product: Commusoft

    • March 14, 2025 10:12 pm
    • Delete

    After each update the system becomes more unstable, leading to frequent crashes.

    Comment by: Willow Jones (March 14, 2025 at 10:12 pm)
    Product: Commusoft

    • March 14, 2025 10:47 pm
    • Delete

    Each update introduces new problems, and the user experience becomes worse and worse.

    Comment by: Oliver Martin (March 14, 2025 at 10:47 pm)
    Product: Commusoft

    • March 14, 2025 11:57 pm
    • Delete

    The interface design is not reasonable and it is very difficult to find functions.

    Comment by: Isabelle Phillips (March 14, 2025 at 11:57 pm)
    Product: Commusoft

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