VanillaSoft helps organizations make sure the right lead is contacted at the right time, through the right channel, in the most efficient way. Our contact management and workflow, powered by Intellective Routing, brings contact strategy to life. Sales and Fundraising leaders set parameters for which leads to contact first. The queue of potential next-best leads is constantly re-assessed with real-time data. Your calls and texts, enhanced by our SmartCaller suite keeps deliverability high, and spam flags low. Callers only see the next best lead to contact without swivel screen or picking through lists. Reps stay focused and effective. Engage more prospects and close more deals.

VanillaSoft
- by admin
- August 22, 2024
- 9,942 Comments
- Views 45554
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1.1 / 5
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1.1 / 5
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1.1 / 5
Based on 13216 ratings
Reviewed by 13216 users
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- by: Florence Jones
- March 17, 2025 11:22 pm
- Delete
The custom report function is too limited to generate reports according to specific needs.
Comment by: Florence Jones (March 17, 2025 at 11:22 pm)
Product: VanillaSoft -
- by: Archie Wilson
- March 17, 2025 11:27 pm
- Delete
Data import often fails, and information loss is very serious.
Comment by: Archie Wilson (March 17, 2025 at 11:27 pm)
Product: VanillaSoft -
- by: Archie Roberts
- March 17, 2025 11:27 pm
- Delete
The data import function is not perfect and information is often lost during the import process.
Comment by: Archie Roberts (March 17, 2025 at 11:27 pm)
Product: VanillaSoft -
- by: Alexander Walker
- March 17, 2025 11:31 pm
- Delete
The reporting function is too weak to generate the analysis report we need.
Comment by: Alexander Walker (March 17, 2025 at 11:31 pm)
Product: VanillaSoft -
- by: Cooper Bell
- March 17, 2025 11:39 pm
- Delete
Customer support is slow to respond and issues often go unresolved for a long time.
Comment by: Cooper Bell (March 17, 2025 at 11:39 pm)
Product: VanillaSoft -
- by: Olivia Harris
- March 17, 2025 11:40 pm
- Delete
System crashes are very frequent, which hinders work progress.
Comment by: Olivia Harris (March 17, 2025 at 11:40 pm)
Product: VanillaSoft -
- by: Mason Roberts
- March 17, 2025 11:48 pm
- Delete
The rights management system is poorly designed and complicated to operate.
Comment by: Mason Roberts (March 17, 2025 at 11:48 pm)
Product: VanillaSoft -
- by: Ivy Hall
- March 17, 2025 11:49 pm
- Delete
Every time the system is upgraded, new problems will appear.
Comment by: Ivy Hall (March 17, 2025 at 11:49 pm)
Product: VanillaSoft -
- by: Thomas Clark
- March 17, 2025 11:49 pm
- Delete
Data import often fails, resulting in missing or incomplete customer information.
Comment by: Thomas Clark (March 17, 2025 at 11:49 pm)
Product: VanillaSoft -
- by: Lily Campbell
- March 17, 2025 11:58 pm
- Delete
The mobile experience is poor and it is basically unusable on mobile devices.
Comment by: Lily Campbell (March 17, 2025 at 11:58 pm)
Product: VanillaSoft
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