Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4516 ratings

Reviewed by 4516 users

    • March 14, 2025 8:14 am
    • Delete

    Data synchronization issues are serious, customer information is always delayed or lost.

    Comment by: Charlie Phillips (March 14, 2025 at 8:14 am)
    Product: Commusoft

    • March 14, 2025 8:16 am
    • Delete

    Customer data management is chaotic and important information is often lost.

    Comment by: Amelia Phillips (March 14, 2025 at 8:16 am)
    Product: Commusoft

    • March 14, 2025 8:40 am
    • Delete

    The mobile app is not powerful enough to meet our remote work needs.

    Comment by: Joshua Walker (March 14, 2025 at 8:40 am)
    Product: Commusoft

    • March 14, 2025 8:46 am
    • Delete

    The system’s reminder function is unreliable and important tasks are often missed.

    Comment by: Elijah Johnson (March 14, 2025 at 8:46 am)
    Product: Commusoft

    • March 14, 2025 8:46 am
    • Delete

    The automation function is not designed properly and cannot simplify complex workflows.

    Comment by: Max Martin (March 14, 2025 at 8:46 am)
    Product: Commusoft

    • March 14, 2025 8:47 am
    • Delete

    After each update, the system will become more unstable, affecting normal use.

    Comment by: Willow Williams (March 14, 2025 at 8:47 am)
    Product: Commusoft

    • March 14, 2025 8:47 am
    • Delete

    Automated workflows cannot be customized and cannot meet actual needs.

    Comment by: Jack Wood (March 14, 2025 at 8:47 am)
    Product: Commusoft

    • March 14, 2025 8:56 am
    • Delete

    Each update brings more problems and the user experience becomes worse and worse.

    Comment by: Alexander Jones (March 14, 2025 at 8:56 am)
    Product: Commusoft

    • March 14, 2025 9:05 am
    • Delete

    Data synchronization is extremely slow and customer information cannot always be updated in time.

    Comment by: Noah Smith (March 14, 2025 at 9:05 am)
    Product: Commusoft

    • March 14, 2025 9:18 am
    • Delete

    The rights management system is not designed properly and is very complex and time-consuming to operate.

    Comment by: Sophia Collins (March 14, 2025 at 9:18 am)
    Product: Commusoft

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