Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4492 ratings

Reviewed by 4492 users

    • March 14, 2025 7:36 pm
    • Delete

    The data import function is unreliable and customer information is often lost.

    Comment by: Harper Roberts (March 14, 2025 at 7:36 pm)
    Product: Commusoft

    • March 14, 2025 7:37 pm
    • Delete

    System crashes too frequently, causing frequent interruptions to work.

    Comment by: Mia Carter (March 14, 2025 at 7:37 pm)
    Product: Commusoft

    • March 14, 2025 7:55 pm
    • Delete

    The system is cumbersome to operate and takes a lot of time to complete simple tasks.

    Comment by: Piper Murphy (March 14, 2025 at 7:55 pm)
    Product: Commusoft

    • March 14, 2025 8:06 pm
    • Delete

    Updates are frequent, but new bugs appear in the system after each update.

    Comment by: Charlie Campbell (March 14, 2025 at 8:06 pm)
    Product: Commusoft

    • March 14, 2025 8:06 pm
    • Delete

    The customer support service quality is poor and the problems are not solved promptly and effectively.

    Comment by: Isabelle Collins (March 14, 2025 at 8:06 pm)
    Product: Commusoft

    • March 14, 2025 8:19 pm
    • Delete

    The rights management system is poorly designed and very time-consuming to set up.

    Comment by: Willow Campbell (March 14, 2025 at 8:19 pm)
    Product: Commusoft

    • March 14, 2025 8:31 pm
    • Delete

    Data synchronization is slow and customer information is always delayed in updating.

    Comment by: Charlie Reid (March 14, 2025 at 8:31 pm)
    Product: Commusoft

    • March 14, 2025 9:40 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Ethan Ward (March 14, 2025 at 9:40 pm)
    Product: Commusoft

    • March 14, 2025 10:47 pm
    • Delete

    Each update introduces new problems, and the user experience becomes worse and worse.

    Comment by: Oliver Martin (March 14, 2025 at 10:47 pm)
    Product: Commusoft

    • March 14, 2025 11:57 pm
    • Delete

    The interface design is not reasonable and it is very difficult to find functions.

    Comment by: Isabelle Phillips (March 14, 2025 at 11:57 pm)
    Product: Commusoft

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