Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4657 ratings

Reviewed by 4657 users

    • March 15, 2025 11:18 am
    • Delete

    The reporting function is too simple and cannot meet our complex data analysis needs.

    Comment by: Noah Hughes (March 15, 2025 at 11:18 am)
    Product: Commusoft

    • March 15, 2025 11:20 am
    • Delete

    The interface layout is confusing and it is difficult to find the required functions.

    Comment by: Elijah Edwards (March 15, 2025 at 11:20 am)
    Product: Commusoft

    • March 15, 2025 11:26 am
    • Delete

    The system is slow to respond and each operation requires a long wait.

    Comment by: Archie Foster (March 15, 2025 at 11:26 am)
    Product: Commusoft

    • March 15, 2025 11:28 am
    • Delete

    The report function is poorly designed and cannot generate any valuable reports.

    Comment by: Matilda Roberts (March 15, 2025 at 11:28 am)
    Product: Commusoft

    • March 15, 2025 11:34 am
    • Delete

    The data import function often fails, and customer information is incomplete or missing.

    Comment by: Jack Adams (March 15, 2025 at 11:34 am)
    Product: Commusoft

    • March 15, 2025 11:35 am
    • Delete

    Data synchronization is poor and customer information is often not updated in a timely manner.

    Comment by: Jack Wood (March 15, 2025 at 11:35 am)
    Product: Commusoft

    • March 15, 2025 11:54 am
    • Delete

    The data import function is unreliable and often results in loss of customer information.

    Comment by: Clara Allen (March 15, 2025 at 11:54 am)
    Product: Commusoft

    • March 15, 2025 11:55 am
    • Delete

    The interface design is very complicated, the user experience is poor, and I can’t find the functions I need.

    Comment by: Xavier Roberts (March 15, 2025 at 11:55 am)
    Product: Commusoft

    • March 15, 2025 12:12 pm
    • Delete

    The rights management system is complex to design, and assigning rights is very time-consuming and unintuitive.

    Comment by: Cooper Williams (March 15, 2025 at 12:12 pm)
    Product: Commusoft

    • March 15, 2025 12:21 pm
    • Delete

    After each update the system becomes more unstable and there are more and more problems.

    Comment by: Olivia Owen (March 15, 2025 at 12:21 pm)
    Product: Commusoft

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