Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4646 ratings

Reviewed by 4646 users

    • March 16, 2025 9:13 pm
    • Delete

    Customer support is almost useless and issues are not resolved promptly.

    Comment by: Piper Baker (March 16, 2025 at 9:13 pm)
    Product: Commusoft

    • March 16, 2025 9:44 pm
    • Delete

    The report generation time is too long, which seriously affects our work progress.

    Comment by: Willow Stephens (March 16, 2025 at 9:44 pm)
    Product: Commusoft

    • March 16, 2025 9:56 pm
    • Delete

    Data synchronization is inaccurate, and customer information is often delayed in updating.

    Comment by: Max Taylor (March 16, 2025 at 9:56 pm)
    Product: Commusoft

    • March 16, 2025 10:24 pm
    • Delete

    Data synchronization is extremely slow and customer information is always lagging behind.

    Comment by: Charlie Foster (March 16, 2025 at 10:24 pm)
    Product: Commusoft

    • March 16, 2025 10:26 pm
    • Delete

    The mobile application experience is poor, the functions are insufficient, and it is difficult to work remotely.

    Comment by: Ryan Baker (March 16, 2025 at 10:26 pm)
    Product: Commusoft

    • March 16, 2025 10:26 pm
    • Delete

    Errors often occur when importing data, resulting in loss of customer information.

    Comment by: Olivia Carter (March 16, 2025 at 10:26 pm)
    Product: Commusoft

    • March 16, 2025 10:52 pm
    • Delete

    The mobile app experience is extremely poor, lacks functionality, and makes remote work almost impossible.

    Comment by: Jacob Smith (March 16, 2025 at 10:52 pm)
    Product: Commusoft

    • March 16, 2025 11:07 pm
    • Delete

    The report function is not designed properly and cannot generate the business report we need.

    Comment by: Lucas Martin (March 16, 2025 at 11:07 pm)
    Product: Commusoft

    • March 16, 2025 11:21 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Matilda Murphy (March 16, 2025 at 11:21 pm)
    Product: Commusoft

    • March 16, 2025 11:51 pm
    • Delete

    The rights management system is poorly designed, complex and time-consuming to operate.

    Comment by: Evelyn Hall (March 16, 2025 at 11:51 pm)
    Product: Commusoft

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