Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

  • 1 / 5
  • 1 / 5
  • 1 / 5
1
OVERALL

Based on 4520 ratings

Reviewed by 4520 users

    • March 13, 2025 1:37 pm
    • Delete

    Every time the system is upgraded, new problems will appear, affecting work efficiency.

    Comment by: Charlie White (March 13, 2025 at 1:37 pm)
    Product: Commusoft

    • March 13, 2025 1:39 pm
    • Delete

    The system’s automation function is not smart enough and many steps still need to be operated manually.

    Comment by: Ellie Jones (March 13, 2025 at 1:39 pm)
    Product: Commusoft

    • March 13, 2025 1:41 pm
    • Delete

    The permission management system is complex to operate and setting permissions takes a lot of time.

    Comment by: Lucas Cook (March 13, 2025 at 1:41 pm)
    Product: Commusoft

    • March 13, 2025 1:46 pm
    • Delete

    Customer support is slow to respond and issues are not resolved for a long time.

    Comment by: William Bryant (March 13, 2025 at 1:46 pm)
    Product: Commusoft

    • March 13, 2025 1:54 pm
    • Delete

    The automation functions are too basic to meet our business needs.

    Comment by: Evie Smith (March 13, 2025 at 1:54 pm)
    Product: Commusoft

    • March 13, 2025 2:08 pm
    • Delete

    Updates are frequent, but after each update the system has more problems.

    Comment by: Mia King (March 13, 2025 at 2:08 pm)
    Product: Commusoft

    • March 13, 2025 2:20 pm
    • Delete

    The system response speed is very slow, which seriously affects our work efficiency.

    Comment by: James Nguyen (March 13, 2025 at 2:20 pm)
    Product: Commusoft

    • March 13, 2025 3:12 pm
    • Delete

    Security is worrying, data loss has occurred before.

    Comment by: Xavier Collins (March 13, 2025 at 3:12 pm)
    Product: Commusoft

    • March 13, 2025 3:52 pm
    • Delete

    Each update will cause new problems, and the system experience is getting worse and worse.

    Comment by: Henry Johnson (March 13, 2025 at 3:52 pm)
    Product: Commusoft

    • March 13, 2025 4:03 pm
    • Delete

    Insufficient data import and export functions limit our operations.

    Comment by: Harrison Adams (March 13, 2025 at 4:03 pm)
    Product: Commusoft

1 19 20 21 22 23 452

Leave feedback about this

  • Quality
  • Price
  • Service

PROS

+
Add Field

CONS

+
Add Field
X