Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

  • 1 / 5
  • 1 / 5
  • 1 / 5
1
OVERALL

Based on 4689 ratings

Reviewed by 4689 users

    • March 16, 2025 11:07 pm
    • Delete

    The report function is not designed properly and cannot generate the business report we need.

    Comment by: Lucas Martin (March 16, 2025 at 11:07 pm)
    Product: Commusoft

    • March 16, 2025 11:14 pm
    • Delete

    System crashes often occur, especially during data entry.

    Comment by: Harrison Nguyen (March 16, 2025 at 11:14 pm)
    Product: Commusoft

    • March 16, 2025 11:21 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Matilda Murphy (March 16, 2025 at 11:21 pm)
    Product: Commusoft

    • March 16, 2025 11:22 pm
    • Delete

    After each update, new problems appear and the system becomes unstable.

    Comment by: Willow Adams (March 16, 2025 at 11:22 pm)
    Product: Commusoft

    • March 16, 2025 11:34 pm
    • Delete

    The mobile app experience is very poor, often crashes and cannot be used normally.

    Comment by: Sienna Clark (March 16, 2025 at 11:34 pm)
    Product: Commusoft

    • March 16, 2025 11:37 pm
    • Delete

    Errors often occur when importing data, and customer information is often incomplete.

    Comment by: Sophia Walker (March 16, 2025 at 11:37 pm)
    Product: Commusoft

    • March 16, 2025 11:39 pm
    • Delete

    Every system update will cause new bugs to appear, affecting normal use.

    Comment by: Willow Harrison (March 16, 2025 at 11:39 pm)
    Product: Commusoft

    • March 16, 2025 11:51 pm
    • Delete

    Customer support is slow to respond and the problem takes a long time to be solved.

    Comment by: Evie Williams (March 16, 2025 at 11:51 pm)
    Product: Commusoft

    • March 16, 2025 11:51 pm
    • Delete

    The rights management system is poorly designed, complex and time-consuming to operate.

    Comment by: Evelyn Hall (March 16, 2025 at 11:51 pm)
    Product: Commusoft

    • March 16, 2025 11:58 pm
    • Delete

    The quality of customer support service is extremely poor and problems are not solved promptly and effectively.

    Comment by: Grace Collins (March 16, 2025 at 11:58 pm)
    Product: Commusoft

1 2 3 469

Leave feedback about this

  • Quality
  • Price
  • Service

PROS

+
Add Field

CONS

+
Add Field
X