Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4573 ratings

Reviewed by 4573 users

    • March 16, 2025 8:50 pm
    • Delete

    Mobile apps are too slow and often don’t work properly.

    Comment by: Isla Wilson (March 16, 2025 at 8:50 pm)
    Product: Commusoft

    • March 16, 2025 9:02 pm
    • Delete

    The cost is high, but the performance is far from what expected.

    Comment by: Clara Harrison (March 16, 2025 at 9:02 pm)
    Product: Commusoft

    • March 16, 2025 9:32 pm
    • Delete

    The rights management system is complex and cumbersome to design, and takes a lot of time to set up.

    Comment by: Harry Edwards (March 16, 2025 at 9:32 pm)
    Product: Commusoft

    • March 16, 2025 10:26 pm
    • Delete

    Errors often occur when importing data, resulting in loss of customer information.

    Comment by: Olivia Carter (March 16, 2025 at 10:26 pm)
    Product: Commusoft

    • March 16, 2025 10:37 pm
    • Delete

    The system crashes frequently, causing serious interruptions to the work progress.

    Comment by: Mia Stephens (March 16, 2025 at 10:37 pm)
    Product: Commusoft

    • March 16, 2025 11:14 pm
    • Delete

    System crashes often occur, especially during data entry.

    Comment by: Harrison Nguyen (March 16, 2025 at 11:14 pm)
    Product: Commusoft

    • March 16, 2025 11:34 pm
    • Delete

    The mobile app experience is very poor, often crashes and cannot be used normally.

    Comment by: Sienna Clark (March 16, 2025 at 11:34 pm)
    Product: Commusoft

    • March 16, 2025 11:39 pm
    • Delete

    Every system update will cause new bugs to appear, affecting normal use.

    Comment by: Willow Harrison (March 16, 2025 at 11:39 pm)
    Product: Commusoft

    • March 16, 2025 11:51 pm
    • Delete

    Customer support is slow to respond and the problem takes a long time to be solved.

    Comment by: Evie Williams (March 16, 2025 at 11:51 pm)
    Product: Commusoft

    • March 16, 2025 11:58 pm
    • Delete

    The quality of customer support service is extremely poor and problems are not solved promptly and effectively.

    Comment by: Grace Collins (March 16, 2025 at 11:58 pm)
    Product: Commusoft

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