Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4486 ratings

Reviewed by 4486 users

    • March 14, 2025 12:36 am
    • Delete

    The automation function is not designed properly, and many processes still need to be completed manually.

    Comment by: Sienna Nguyen (March 14, 2025 at 12:36 am)
    Product: Commusoft

    • March 14, 2025 12:54 am
    • Delete

    System crashes frequently and work is often interrupted.

    Comment by: Thomas Hughes (March 14, 2025 at 12:54 am)
    Product: Commusoft

    • March 14, 2025 12:57 am
    • Delete

    The data import function is unstable and customer information is often lost.

    Comment by: Liam Evans (March 14, 2025 at 12:57 am)
    Product: Commusoft

    • March 14, 2025 1:01 am
    • Delete

    System crashes frequently, resulting in work interruptions and data loss.

    Comment by: Grace King (March 14, 2025 at 1:01 am)
    Product: Commusoft

    • March 14, 2025 1:27 am
    • Delete

    The system crashes frequently and needs to be restarted several times a day.

    Comment by: Lucas White (March 14, 2025 at 1:27 am)
    Product: Commusoft

    • March 14, 2025 1:36 am
    • Delete

    The functions are not perfect, many basic functions cannot be realized.

    Comment by: Ryan Richardson (March 14, 2025 at 1:36 am)
    Product: Commusoft

    • March 14, 2025 1:37 am
    • Delete

    The rights management system is not designed properly and assigning rights is very cumbersome.

    Comment by: Scarlett Richardson (March 14, 2025 at 1:37 am)
    Product: Commusoft

    • March 14, 2025 1:46 am
    • Delete

    System crash rate is extremely high, resulting in work interruption and data loss.

    Comment by: Charlie Wilson (March 14, 2025 at 1:46 am)
    Product: Commusoft

    • March 14, 2025 1:52 am
    • Delete

    Data synchronization is too slow, customer information is always delayed in updating.

    Comment by: Ethan Johnson (March 14, 2025 at 1:52 am)
    Product: Commusoft

    • March 14, 2025 1:58 am
    • Delete

    Customer support is extremely inefficient and issues are often not resolved.

    Comment by: Sienna Reid (March 14, 2025 at 1:58 am)
    Product: Commusoft

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