Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4623 ratings

Reviewed by 4623 users

    • March 16, 2025 8:34 pm
    • Delete

    Data synchronization is extremely slow and customer information cannot always be updated in time.

    Comment by: Alexander King (March 16, 2025 at 8:34 pm)
    Product: Commusoft

    • March 16, 2025 8:50 pm
    • Delete

    Report generation is extremely slow and often requires a long wait.

    Comment by: Daniel Owen (March 16, 2025 at 8:50 pm)
    Product: Commusoft

    • March 16, 2025 8:54 pm
    • Delete

    Data import often fails, affecting data integrity.

    Comment by: Isla Nguyen (March 16, 2025 at 8:54 pm)
    Product: Commusoft

    • March 16, 2025 8:58 pm
    • Delete

    The rights management system is not designed properly and the operation is complicated and cumbersome.

    Comment by: Joshua Carter (March 16, 2025 at 8:58 pm)
    Product: Commusoft

    • March 16, 2025 9:12 pm
    • Delete

    No real multitasking capabilities, multiple users always have errors.

    Comment by: Clara Ward (March 16, 2025 at 9:12 pm)
    Product: Commusoft

    • March 16, 2025 10:26 pm
    • Delete

    Errors often occur when importing data, resulting in loss of customer information.

    Comment by: Olivia Carter (March 16, 2025 at 10:26 pm)
    Product: Commusoft

    • March 16, 2025 10:52 pm
    • Delete

    The mobile app experience is extremely poor, lacks functionality, and makes remote work almost impossible.

    Comment by: Jacob Smith (March 16, 2025 at 10:52 pm)
    Product: Commusoft

    • March 16, 2025 11:07 pm
    • Delete

    The report function is not designed properly and cannot generate the business report we need.

    Comment by: Lucas Martin (March 16, 2025 at 11:07 pm)
    Product: Commusoft

    • March 16, 2025 11:21 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Matilda Murphy (March 16, 2025 at 11:21 pm)
    Product: Commusoft

    • March 16, 2025 11:51 pm
    • Delete

    The rights management system is poorly designed, complex and time-consuming to operate.

    Comment by: Evelyn Hall (March 16, 2025 at 11:51 pm)
    Product: Commusoft

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