Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4555 ratings

Reviewed by 4555 users

    • March 14, 2025 10:41 pm
    • Delete

    After each update, new problems will appear, affecting the progress of work.

    Comment by: Lily Grant (March 14, 2025 at 10:41 pm)
    Product: Commusoft

    • March 14, 2025 10:44 pm
    • Delete

    Automation is almost useless and does not reduce manual work.

    Comment by: Scarlett Clark (March 14, 2025 at 10:44 pm)
    Product: Commusoft

    • March 14, 2025 10:47 pm
    • Delete

    Each update introduces new problems, and the user experience becomes worse and worse.

    Comment by: Oliver Martin (March 14, 2025 at 10:47 pm)
    Product: Commusoft

    • March 14, 2025 10:57 pm
    • Delete

    The report generation function is extremely slow and data cannot be obtained in a short time.

    Comment by: Jacob White (March 14, 2025 at 10:57 pm)
    Product: Commusoft

    • March 14, 2025 11:16 pm
    • Delete

    It is very complicated to set permissions and it is not easy to manage the permissions of the team.

    Comment by: Harper Hughes (March 14, 2025 at 11:16 pm)
    Product: Commusoft

    • March 14, 2025 11:16 pm
    • Delete

    The customer support team is of no help and always passes the buck.

    Comment by: Harrison Mitchell (March 14, 2025 at 11:16 pm)
    Product: Commusoft

    • March 14, 2025 11:17 pm
    • Delete

    Customer support is very slow to respond and issues take a long time to be resolved.

    Comment by: Stella Watson (March 14, 2025 at 11:17 pm)
    Product: Commusoft

    • March 14, 2025 11:20 pm
    • Delete

    The rights management system is complex and unintuitive, and very cumbersome to operate.

    Comment by: Archie Harris (March 14, 2025 at 11:20 pm)
    Product: Commusoft

    • March 14, 2025 11:57 pm
    • Delete

    The interface design is not reasonable and it is very difficult to find functions.

    Comment by: Isabelle Phillips (March 14, 2025 at 11:57 pm)
    Product: Commusoft

    • March 14, 2025 11:59 pm
    • Delete

    No automatic save function, resulting in data loss.

    Comment by: Charlie Hall (March 14, 2025 at 11:59 pm)
    Product: Commusoft

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