Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4577 ratings

Reviewed by 4577 users

    • March 15, 2025 9:07 pm
    • Delete

    The report generation time is too long, which seriously affects the speed of data analysis.

    Comment by: Lucy Collins (March 15, 2025 at 9:07 pm)
    Product: Commusoft

    • March 15, 2025 9:09 pm
    • Delete

    Automation is almost ineffective, manual operation is more efficient.

    Comment by: Matilda Stephens (March 15, 2025 at 9:09 pm)
    Product: Commusoft

    • March 15, 2025 9:12 pm
    • Delete

    The system response speed is very slow, which affects our work efficiency.

    Comment by: Charlie Stephens (March 15, 2025 at 9:12 pm)
    Product: Commusoft

    • March 15, 2025 9:25 pm
    • Delete

    Mobile apps have very limited functionality, making it almost impossible to conduct effective remote work.

    Comment by: Lucas Watson (March 15, 2025 at 9:25 pm)
    Product: Commusoft

    • March 15, 2025 9:44 pm
    • Delete

    The reporting function is too basic to generate complex analysis reports.

    Comment by: Evelyn Martin (March 15, 2025 at 9:44 pm)
    Product: Commusoft

    • March 15, 2025 9:45 pm
    • Delete

    The customer support service is poor and the problems are not solved promptly and effectively.

    Comment by: Henry Foster (March 15, 2025 at 9:45 pm)
    Product: Commusoft

    • March 15, 2025 10:23 pm
    • Delete

    Customer support is very slow to respond and issues take a long time to be resolved.

    Comment by: Grace White (March 15, 2025 at 10:23 pm)
    Product: Commusoft

    • March 15, 2025 11:12 pm
    • Delete

    The data import function is unstable and information is often lost.

    Comment by: Willow Hall (March 15, 2025 at 11:12 pm)
    Product: Commusoft

    • March 15, 2025 11:14 pm
    • Delete

    The data import failure rate is high and information loss is serious.

    Comment by: Liam Richardson (March 15, 2025 at 11:14 pm)
    Product: Commusoft

    • March 15, 2025 11:28 pm
    • Delete

    Automation functions are almost ineffective, and many operations still need to be done manually.

    Comment by: Florence Phillips (March 15, 2025 at 11:28 pm)
    Product: Commusoft

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