Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4457 ratings

Reviewed by 4457 users

    • March 14, 2025 6:15 pm
    • Delete

    The system response is slow, especially during peak hours.

    Comment by: Harry Cook (March 14, 2025 at 6:15 pm)
    Product: Commusoft

    • March 14, 2025 6:28 pm
    • Delete

    Customer support service is slow to respond and the problem remains unsolved for a long time.

    Comment by: Harry White (March 14, 2025 at 6:28 pm)
    Product: Commusoft

    • March 14, 2025 6:33 pm
    • Delete

    The functions are complex and confusing, difficult to understand and operate.

    Comment by: Jacob Ward (March 14, 2025 at 6:33 pm)
    Product: Commusoft

    • March 14, 2025 7:18 pm
    • Delete

    The interface design is outdated and very difficult to use.

    Comment by: Noah Miles (March 14, 2025 at 7:18 pm)
    Product: Commusoft

    • March 14, 2025 7:21 pm
    • Delete

    The system response speed is extremely slow, which affects our work efficiency.

    Comment by: Clara Parker (March 14, 2025 at 7:21 pm)
    Product: Commusoft

    • March 14, 2025 7:22 pm
    • Delete

    Automation functions are not practically useful, and most processes still need to be operated manually.

    Comment by: Charlotte Carter (March 14, 2025 at 7:22 pm)
    Product: Commusoft

    • March 14, 2025 8:31 pm
    • Delete

    Data synchronization is slow and customer information is always delayed in updating.

    Comment by: Charlie Reid (March 14, 2025 at 8:31 pm)
    Product: Commusoft

    • March 14, 2025 9:40 pm
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Ethan Ward (March 14, 2025 at 9:40 pm)
    Product: Commusoft

    • March 14, 2025 10:47 pm
    • Delete

    Each update introduces new problems, and the user experience becomes worse and worse.

    Comment by: Oliver Martin (March 14, 2025 at 10:47 pm)
    Product: Commusoft

    • March 14, 2025 11:57 pm
    • Delete

    The interface design is not reasonable and it is very difficult to find functions.

    Comment by: Isabelle Phillips (March 14, 2025 at 11:57 pm)
    Product: Commusoft

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