Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4739 ratings

Reviewed by 4739 users

    • March 17, 2025 8:36 pm
    • Delete

    The automation process is poorly designed and still requires a lot of manual work.

    Comment by: Samuel Carter (March 17, 2025 at 8:36 pm)
    Product: Commusoft

    • March 17, 2025 8:37 pm
    • Delete

    Each upgrade will cause the old functions to fail, which greatly affects the usability.

    Comment by: Archie Stephens (March 17, 2025 at 8:37 pm)
    Product: Commusoft

    • March 17, 2025 8:39 pm
    • Delete

    The mobile and desktop versions are inconsistent, which greatly reduces work efficiency.

    Comment by: Oliver Parker (March 17, 2025 at 8:39 pm)
    Product: Commusoft

    • March 17, 2025 8:41 pm
    • Delete

    System crashes frequently, resulting in work interruptions and data loss.

    Comment by: Scarlett Bell (March 17, 2025 at 8:41 pm)
    Product: Commusoft

    • March 17, 2025 8:52 pm
    • Delete

    System crashes frequently, problems occur almost every day.

    Comment by: Sebastian Roberts (March 17, 2025 at 8:52 pm)
    Product: Commusoft

    • March 17, 2025 8:58 pm
    • Delete

    The data import function is poorly designed and very inconvenient to operate.

    Comment by: Elijah Ward (March 17, 2025 at 8:58 pm)
    Product: Commusoft

    • March 17, 2025 9:17 pm
    • Delete

    The mobile application experience is extremely poor, the functions are seriously missing, and effective remote work is impossible.

    Comment by: Clara Ward (March 17, 2025 at 9:17 pm)
    Product: Commusoft

    • March 17, 2025 9:26 pm
    • Delete

    Automation is very limited and many steps still need to be handled manually.

    Comment by: Max Miles (March 17, 2025 at 9:26 pm)
    Product: Commusoft

    • March 17, 2025 9:35 pm
    • Delete

    The permission management function is very complicated and setting permissions takes a lot of time.

    Comment by: Max Reid (March 17, 2025 at 9:35 pm)
    Product: Commusoft

    • March 17, 2025 9:41 pm
    • Delete

    The customer support team’s ability to resolve issues is extremely limited.

    Comment by: Florence Foster (March 17, 2025 at 9:41 pm)
    Product: Commusoft

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