Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4906 ratings

Reviewed by 4906 users

    • March 18, 2025 11:08 pm
    • Delete

    Customer support is poor and issues are often not resolved effectively.

    Comment by: Clara Jones (March 18, 2025 at 11:08 pm)
    Product: Commusoft

    • March 18, 2025 11:10 pm
    • Delete

    Automation is almost ineffective, manual operation is more efficient.

    Comment by: Harry Smith (March 18, 2025 at 11:10 pm)
    Product: Commusoft

    • March 18, 2025 11:32 pm
    • Delete

    Customer support is inefficient and does not resolve issues promptly.

    Comment by: Archie Turner (March 18, 2025 at 11:32 pm)
    Product: Commusoft

    • March 18, 2025 11:35 pm
    • Delete

    Automation functions cannot simplify the workflow, and there are still many manual operations.

    Comment by: Cooper Miles (March 18, 2025 at 11:35 pm)
    Product: Commusoft

    • March 18, 2025 11:40 pm
    • Delete

    The system has too many steps to complete a simple task.

    Comment by: Thomas Young (March 18, 2025 at 11:40 pm)
    Product: Commusoft

    • March 18, 2025 11:42 pm
    • Delete

    The report function is not designed properly and cannot generate the report we need.

    Comment by: Hannah Bell (March 18, 2025 at 11:42 pm)
    Product: Commusoft

    • March 18, 2025 11:44 pm
    • Delete

    The reporting function is too basic to generate the business reports we need.

    Comment by: Jacob Wilson (March 18, 2025 at 11:44 pm)
    Product: Commusoft

    • March 18, 2025 11:45 pm
    • Delete

    Every time the system is updated, new problems will appear, causing the system to crash.

    Comment by: Mason Foster (March 18, 2025 at 11:45 pm)
    Product: Commusoft

    • March 18, 2025 11:52 pm
    • Delete

    The data import function is very imperfect, resulting in the loss of a lot of important data.

    Comment by: Liam Miles (March 18, 2025 at 11:52 pm)
    Product: Commusoft

    • March 18, 2025 11:59 pm
    • Delete

    Each update will cause new problems, and the user experience is getting worse and worse.

    Comment by: Samuel Grant (March 18, 2025 at 11:59 pm)
    Product: Commusoft

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