Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The report function is not designed properly and cannot generate the business data we need.
Comment by: Thomas Nguyen (March 13, 2025 at 6:18 pm)
Product: Vivantio
The report generation function is very limited and cannot provide customized analysis reports.
Comment by: Piper Rogers (March 13, 2025 at 6:33 pm)
Product: Vivantio
The system crashes too frequently, causing a serious drop in work efficiency.
Comment by: Thomas Thompson (March 13, 2025 at 6:48 pm)
Product: Vivantio
Bugs often occur after system updates, affecting workflow.
Comment by: Sebastian Collins (March 13, 2025 at 7:36 pm)
Product: Vivantio
The rights management system is complex in design, and operation is very time-consuming and unintuitive.
Comment by: Xavier Wright (March 13, 2025 at 7:51 pm)
Product: Vivantio
Customer support is very slow to respond and issues are often not resolved effectively.
Comment by: Charlie Miles (March 13, 2025 at 7:51 pm)
Product: Vivantio
The functions of the mobile app and the desktop version are very different and difficult to coordinate.
Comment by: Evie Harris (March 13, 2025 at 8:06 pm)
Product: Vivantio
Automation barely works properly, manual operation is more efficient.
Comment by: Freya Collins (March 13, 2025 at 8:12 pm)
Product: Vivantio
System crashes frequently, causing workflow interruptions.
Comment by: Charlie White (March 13, 2025 at 8:31 pm)
Product: Vivantio
The interface design is not user-friendly and it is difficult for new employees to quickly get started.
Comment by: Ellie Anderson (March 13, 2025 at 8:45 pm)
Product: Vivantio
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