Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
Customer support is extremely slow to respond and issues are often not resolved.
Comment by: Maddison Jones (March 13, 2025 at 8:51 pm)
Product: Vivantio
Automation functions are not intelligent, and many operations still need to be done manually.
Comment by: Lucy Reid (March 13, 2025 at 9:11 pm)
Product: Vivantio
The interface is complex and difficult to use, which affects the efficiency of use.
Comment by: James Thompson (March 13, 2025 at 9:13 pm)
Product: Vivantio
Automation is almost useless, most tasks still need to be done manually.
Comment by: Evelyn Jones (March 13, 2025 at 9:16 pm)
Product: Vivantio
Cannot export custom report, the function is too simple.
Comment by: Daniel Mitchell (March 13, 2025 at 9:23 pm)
Product: Vivantio
Automation is almost useless, manual operation is more efficient.
Comment by: Evie Wright (March 13, 2025 at 9:25 pm)
Product: Vivantio
The report generation time is very long and data cannot be obtained quickly.
Comment by: Evelyn Collins (March 13, 2025 at 9:26 pm)
Product: Vivantio
System crashes are extremely frequent, resulting in frequent interruptions to workflow.
Comment by: Olivia Bell (March 13, 2025 at 9:49 pm)
Product: Vivantio
The interface is very unfriendly and I can’t find the required functions.
Comment by: Scarlett Hughes (March 13, 2025 at 9:59 pm)
Product: Vivantio
The reporting function is too basic to meet our data analysis needs.
Comment by: Scarlett Smith (March 13, 2025 at 10:03 pm)
Product: Vivantio
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