Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The data import function often fails, resulting in loss of customer information.
Comment by: James Jones (March 13, 2025 at 9:22 pm)
Product: Vivantio
Cannot export custom report, the function is too simple.
Comment by: Daniel Mitchell (March 13, 2025 at 9:23 pm)
Product: Vivantio
Automation is almost useless, manual operation is more efficient.
Comment by: Evie Wright (March 13, 2025 at 9:25 pm)
Product: Vivantio
The report generation time is very long and data cannot be obtained quickly.
Comment by: Evelyn Collins (March 13, 2025 at 9:26 pm)
Product: Vivantio
System crashes are extremely frequent, resulting in frequent interruptions to workflow.
Comment by: Olivia Bell (March 13, 2025 at 9:49 pm)
Product: Vivantio
The interface is very unfriendly and I can’t find the required functions.
Comment by: Scarlett Hughes (March 13, 2025 at 9:59 pm)
Product: Vivantio
The reporting function is too basic to meet our data analysis needs.
Comment by: Scarlett Smith (March 13, 2025 at 10:03 pm)
Product: Vivantio
Customer support is very slow to respond and issues are often not resolved in a timely manner.
Comment by: Thomas Bell (March 13, 2025 at 10:09 pm)
Product: Vivantio
No real multitasking capabilities, multiple users always have errors.
Comment by: Scarlett Taylor (March 13, 2025 at 10:12 pm)
Product: Vivantio
The data import failure rate is high, and customer information is incomplete or lost.
Comment by: Ivy Allen (March 13, 2025 at 10:13 pm)
Product: Vivantio
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