Customer Relationship Management (CRM)

FranConnect

Voted #1 franchising software by Entrepreneur Magazine, FranConnect is the most trusted franchise management software on the market today. Our solutions are purpose-built to manage and optimize the complete franchise lifecycle. Today, 1500+ leading brands worldwide trust our software to sell more units, accelerate opening times, improve franchisee engagement and performance, facilitate field ops, optimize royalty collection, and mitigate legal risks. Discover why our customers grow 44% faster!

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OVERALL

Based on 4254 ratings

Reviewed by 4254 users

    • March 13, 2025 10:09 pm
    • Delete

    The reporting function is too simple and cannot meet our complex data needs.

    Comment by: William Hughes (March 13, 2025 at 10:09 pm)
    Product: FranConnect

    • March 13, 2025 10:39 pm
    • Delete

    The report generation speed is extremely slow and the waiting time is long, which affects work efficiency.

    Comment by: Evie Murphy (March 13, 2025 at 10:39 pm)
    Product: FranConnect

    • March 13, 2025 10:49 pm
    • Delete

    Permission management is too complicated. It is very troublesome to set permissions for different employees.

    Comment by: Ava Young (March 13, 2025 at 10:49 pm)
    Product: FranConnect

    • March 13, 2025 10:51 pm
    • Delete

    The system crashes frequently and is very unreliable when it works.

    Comment by: Isaac Harris (March 13, 2025 at 10:51 pm)
    Product: FranConnect

    • March 13, 2025 10:58 pm
    • Delete

    Each upgrade will disrupt the existing settings, making reconfiguration very troublesome.

    Comment by: Alexander Carter (March 13, 2025 at 10:58 pm)
    Product: FranConnect

    • March 13, 2025 11:04 pm
    • Delete

    The system crashes frequently and the work progress is seriously delayed.

    Comment by: Mason Morris (March 13, 2025 at 11:04 pm)
    Product: FranConnect

    • March 13, 2025 11:21 pm
    • Delete

    The permission management system is not intuitive and assigning permissions is extremely complicated.

    Comment by: Benjamin Jones (March 13, 2025 at 11:21 pm)
    Product: FranConnect

    • March 13, 2025 11:27 pm
    • Delete

    The automation function is poorly designed and many workflows cannot be effectively automated.

    Comment by: Charlotte King (March 13, 2025 at 11:27 pm)
    Product: FranConnect

    • March 13, 2025 11:27 pm
    • Delete

    Mobile apps are not powerful enough and are almost unusable when working remotely.

    Comment by: Oliver Harris (March 13, 2025 at 11:27 pm)
    Product: FranConnect

    • March 13, 2025 11:58 pm
    • Delete

    The report generation function is too slow, which affects our data analysis progress.

    Comment by: Scarlett Walker (March 13, 2025 at 11:58 pm)
    Product: FranConnect

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