Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4506 ratings

Reviewed by 4506 users

    • March 14, 2025 5:33 am
    • Delete

    Customer support is poor and issues are resolved very slowly.

    Comment by: Zoe Wright (March 14, 2025 at 5:33 am)
    Product: Commusoft

    • March 14, 2025 5:35 am
    • Delete

    After each system update, new problems will appear and the user experience will become worse and worse.

    Comment by: Evelyn Martin (March 14, 2025 at 5:35 am)
    Product: Commusoft

    • March 14, 2025 5:47 am
    • Delete

    System crashes are very frequent, causing serious delays in work progress.

    Comment by: Lily Morris (March 14, 2025 at 5:47 am)
    Product: Commusoft

    • March 14, 2025 5:47 am
    • Delete

    The automation features are so basic that they do little to reduce our workload.

    Comment by: Mia White (March 14, 2025 at 5:47 am)
    Product: Commusoft

    • March 14, 2025 6:07 am
    • Delete

    System crashes frequently, resulting in work interruptions and data loss.

    Comment by: Maddison Wood (March 14, 2025 at 6:07 am)
    Product: Commusoft

    • March 14, 2025 6:28 am
    • Delete

    The mobile app responds very slowly and the user experience is very poor.

    Comment by: Stella Allen (March 14, 2025 at 6:28 am)
    Product: Commusoft

    • March 14, 2025 6:35 am
    • Delete

    The interface is complex and difficult to use, which affects the efficiency of use.

    Comment by: Charlotte Parker (March 14, 2025 at 6:35 am)
    Product: Commusoft

    • March 14, 2025 6:35 am
    • Delete

    The mobile terminal is missing functions and cannot be used when out and about.

    Comment by: Oscar Thompson (March 14, 2025 at 6:35 am)
    Product: Commusoft

    • March 14, 2025 6:46 am
    • Delete

    After each update, the system will cause new problems, and the user experience is getting worse and worse.

    Comment by: William Mitchell (March 14, 2025 at 6:46 am)
    Product: Commusoft

    • March 14, 2025 6:49 am
    • Delete

    The permission management system is not intuitive and assigning permissions is extremely complicated.

    Comment by: Clara Cook (March 14, 2025 at 6:49 am)
    Product: Commusoft

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