Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4532 ratings

Reviewed by 4532 users

    • March 14, 2025 11:35 am
    • Delete

    The data import failure rate is high and information is often lost or incomplete.

    Comment by: Charlie Thompson (March 14, 2025 at 11:35 am)
    Product: Commusoft

    • March 14, 2025 11:45 am
    • Delete

    The report generation speed is extremely slow, which seriously affects the progress of data analysis.

    Comment by: Archie Grant (March 14, 2025 at 11:45 am)
    Product: Commusoft

    • March 14, 2025 11:48 am
    • Delete

    System crashes are too frequent, resulting in data loss and work interruptions.

    Comment by: Oliver Watson (March 14, 2025 at 11:48 am)
    Product: Commusoft

    • March 14, 2025 11:49 am
    • Delete

    The permissions management function is not intuitive, and the operation is very complicated and time-consuming.

    Comment by: Harry Brown (March 14, 2025 at 11:49 am)
    Product: Commusoft

    • March 14, 2025 12:07 pm
    • Delete

    Data synchronization is too slow, customer information cannot be updated in time.

    Comment by: Jacob Cook (March 14, 2025 at 12:07 pm)
    Product: Commusoft

    • March 14, 2025 12:11 pm
    • Delete

    The system crash rate is high, resulting in interruptions to the workflow.

    Comment by: Piper Roberts (March 14, 2025 at 12:11 pm)
    Product: Commusoft

    • March 14, 2025 12:16 pm
    • Delete

    System crashes frequently, at least several times a day.

    Comment by: Jack Williams (March 14, 2025 at 12:16 pm)
    Product: Commusoft

    • March 14, 2025 12:18 pm
    • Delete

    The update frequency is too high, and each update brings more problems.

    Comment by: Ivy Johnson (March 14, 2025 at 12:18 pm)
    Product: Commusoft

    • March 14, 2025 12:21 pm
    • Delete

    The interface is slow to respond, especially when there are many users.

    Comment by: Maddison Baker (March 14, 2025 at 12:21 pm)
    Product: Commusoft

    • March 14, 2025 12:31 pm
    • Delete

    The report generation function is too basic and cannot customize the data we need.

    Comment by: Stella Reid (March 14, 2025 at 12:31 pm)
    Product: Commusoft

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