Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4555 ratings

Reviewed by 4555 users

    • March 14, 2025 5:52 pm
    • Delete

    The permission management system is very confusing and assigning permissions is very troublesome.

    Comment by: Sophia Reid (March 14, 2025 at 5:52 pm)
    Product: Commusoft

    • March 14, 2025 6:00 pm
    • Delete

    The permission management function is complex and cumbersome, and assigning permissions is very troublesome.

    Comment by: Emily Collins (March 14, 2025 at 6:00 pm)
    Product: Commusoft

    • March 14, 2025 6:09 pm
    • Delete

    System updates are frequent, but problem fixes are very slow.

    Comment by: Lily Rogers (March 14, 2025 at 6:09 pm)
    Product: Commusoft

    • March 14, 2025 6:11 pm
    • Delete

    The report function is not designed properly and cannot generate the customized reports we need.

    Comment by: Piper Parker (March 14, 2025 at 6:11 pm)
    Product: Commusoft

    • March 14, 2025 6:12 pm
    • Delete

    Automation function design is too simple, and most of the work still needs to be done manually.

    Comment by: Zoe White (March 14, 2025 at 6:12 pm)
    Product: Commusoft

    • March 14, 2025 6:13 pm
    • Delete

    The customer support team is very slow to respond and the problem is not solved in a timely manner.

    Comment by: Jack Martin (March 14, 2025 at 6:13 pm)
    Product: Commusoft

    • March 14, 2025 6:13 pm
    • Delete

    The system crashes very frequently, affecting the overall work efficiency of the team.

    Comment by: Jack Miles (March 14, 2025 at 6:13 pm)
    Product: Commusoft

    • March 14, 2025 6:15 pm
    • Delete

    The system response is slow, especially during peak hours.

    Comment by: Harry Cook (March 14, 2025 at 6:15 pm)
    Product: Commusoft

    • March 14, 2025 6:23 pm
    • Delete

    The permission management function is complex and unintuitive, and it is very troublesome to operate.

    Comment by: Maddison Hall (March 14, 2025 at 6:23 pm)
    Product: Commusoft

    • March 14, 2025 6:28 pm
    • Delete

    Customer support service is slow to respond and the problem remains unsolved for a long time.

    Comment by: Harry White (March 14, 2025 at 6:28 pm)
    Product: Commusoft

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