Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4555 ratings

Reviewed by 4555 users

    • March 14, 2025 6:32 pm
    • Delete

    Customer support service is inefficient and problems remain unsolved for a long time.

    Comment by: Zoe Ward (March 14, 2025 at 6:32 pm)
    Product: Commusoft

    • March 14, 2025 6:33 pm
    • Delete

    The functions are complex and confusing, difficult to understand and operate.

    Comment by: Jacob Ward (March 14, 2025 at 6:33 pm)
    Product: Commusoft

    • March 14, 2025 6:43 pm
    • Delete

    The report generation function is very limited and cannot provide customized analysis reports.

    Comment by: Zoe Evans (March 14, 2025 at 6:43 pm)
    Product: Commusoft

    • March 14, 2025 6:47 pm
    • Delete

    The data import function is unreliable and information is often lost.

    Comment by: Lily Harrison (March 14, 2025 at 6:47 pm)
    Product: Commusoft

    • March 14, 2025 6:55 pm
    • Delete

    Customer support is extremely slow to respond and there is almost no effective help.

    Comment by: Isla Nguyen (March 14, 2025 at 6:55 pm)
    Product: Commusoft

    • March 14, 2025 6:57 pm
    • Delete

    The data import function is unreliable and information is often lost.

    Comment by: Max Brown (March 14, 2025 at 6:57 pm)
    Product: Commusoft

    • March 14, 2025 7:07 pm
    • Delete

    Errors frequently occurred during use, affecting normal use.

    Comment by: Piper Ward (March 14, 2025 at 7:07 pm)
    Product: Commusoft

    • March 14, 2025 7:15 pm
    • Delete

    The reporting function is too basic and cannot provide detailed analysis.

    Comment by: Cooper Morris (March 14, 2025 at 7:15 pm)
    Product: Commusoft

    • March 14, 2025 7:18 pm
    • Delete

    The interface design is outdated and very difficult to use.

    Comment by: Noah Miles (March 14, 2025 at 7:18 pm)
    Product: Commusoft

    • March 14, 2025 7:21 pm
    • Delete

    The system response speed is extremely slow, which affects our work efficiency.

    Comment by: Clara Parker (March 14, 2025 at 7:21 pm)
    Product: Commusoft

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