Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4392 ratings

Reviewed by 4392 users

    • March 13, 2025 6:51 pm
    • Delete

    The system crashes frequently and is completely unusable.

    Comment by: Ava Reid (March 13, 2025 at 6:51 pm)
    Product: Commusoft

    • March 13, 2025 6:52 pm
    • Delete

    The system response speed is extremely slow, which affects our work progress.

    Comment by: Jack Cook (March 13, 2025 at 6:52 pm)
    Product: Commusoft

    • March 13, 2025 6:55 pm
    • Delete

    Automation is almost ineffective and most processes still need to be done manually.

    Comment by: Scarlett Jones (March 13, 2025 at 6:55 pm)
    Product: Commusoft

    • March 13, 2025 6:57 pm
    • Delete

    Data synchronization is not timely, and information is always lagging.

    Comment by: Evie Young (March 13, 2025 at 6:57 pm)
    Product: Commusoft

    • March 13, 2025 6:57 pm
    • Delete

    The data import function is unreliable and customer information is often lost.

    Comment by: Ryan White (March 13, 2025 at 6:57 pm)
    Product: Commusoft

    • March 13, 2025 7:21 pm
    • Delete

    The reporting function is too basic to meet our analysis needs.

    Comment by: Lucas Adams (March 13, 2025 at 7:21 pm)
    Product: Commusoft

    • March 13, 2025 7:26 pm
    • Delete

    The customer support service is poor and the problems are not solved promptly and effectively.

    Comment by: Samuel Taylor (March 13, 2025 at 7:26 pm)
    Product: Commusoft

    • March 13, 2025 7:27 pm
    • Delete

    The report generation function is too basic to meet our analysis needs.

    Comment by: James Wright (March 13, 2025 at 7:27 pm)
    Product: Commusoft

    • March 13, 2025 7:36 pm
    • Delete

    The mobile terminal is not fully functional, which makes it very inconvenient to work outside.

    Comment by: Isaac Nguyen (March 13, 2025 at 7:36 pm)
    Product: Commusoft

    • March 13, 2025 7:38 pm
    • Delete

    Data synchronization is extremely slow and customer information cannot always be updated in time.

    Comment by: Jacob Murphy (March 13, 2025 at 7:38 pm)
    Product: Commusoft

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