Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4657 ratings

Reviewed by 4657 users

    • March 15, 2025 10:11 am
    • Delete

    The rights management system is not intuitively designed and is very complex and time-consuming to operate.

    Comment by: Isla Martin (March 15, 2025 at 10:11 am)
    Product: Commusoft

    • March 15, 2025 10:28 am
    • Delete

    The interface design is confusing and the operation steps are very complicated.

    Comment by: Sophia Grant (March 15, 2025 at 10:28 am)
    Product: Commusoft

    • March 15, 2025 10:28 am
    • Delete

    Data import often fails, resulting in incomplete customer information.

    Comment by: Charlotte Roberts (March 15, 2025 at 10:28 am)
    Product: Commusoft

    • March 15, 2025 10:44 am
    • Delete

    Every system update will bring new problems and affect normal use.

    Comment by: Daniel Allen (March 15, 2025 at 10:44 am)
    Product: Commusoft

    • March 15, 2025 10:46 am
    • Delete

    System crashes frequently, resulting in work interruptions and data loss.

    Comment by: Max Carter (March 15, 2025 at 10:46 am)
    Product: Commusoft

    • March 15, 2025 10:52 am
    • Delete

    The system interface design is unreasonable and the operation steps are very complicated.

    Comment by: Leo Anderson (March 15, 2025 at 10:52 am)
    Product: Commusoft

    • March 15, 2025 10:57 am
    • Delete

    The report generation speed is extremely slow, which seriously affects work efficiency.

    Comment by: Evie Watson (March 15, 2025 at 10:57 am)
    Product: Commusoft

    • March 15, 2025 11:00 am
    • Delete

    Automation functions cannot effectively reduce manual operations and are almost useless.

    Comment by: Ellie Watson (March 15, 2025 at 11:00 am)
    Product: Commusoft

    • March 15, 2025 11:08 am
    • Delete

    Customer support is extremely inefficient and issues are often not resolved.

    Comment by: Lucy Morris (March 15, 2025 at 11:08 am)
    Product: Commusoft

    • March 15, 2025 11:12 am
    • Delete

    System crashes frequently, resulting in data loss and work interruption.

    Comment by: Florence Harris (March 15, 2025 at 11:12 am)
    Product: Commusoft

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