Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4520 ratings

Reviewed by 4520 users

    • March 13, 2025 12:43 pm
    • Delete

    The automation function is not designed properly, and manual operation is more efficient.

    Comment by: Max Allen (March 13, 2025 at 12:43 pm)
    Product: Commusoft

    • March 13, 2025 12:59 pm
    • Delete

    There are too few customization options and it does not meet our needs at all.

    Comment by: Leo Campbell (March 13, 2025 at 12:59 pm)
    Product: Commusoft

    • March 13, 2025 1:05 pm
    • Delete

    The mobile terminal is missing functions and cannot be used when out and about.

    Comment by: Jacob Allen (March 13, 2025 at 1:05 pm)
    Product: Commusoft

    • March 13, 2025 1:08 pm
    • Delete

    The automation function is not flexible enough to adjust according to our specific business needs.

    Comment by: Max Campbell (March 13, 2025 at 1:08 pm)
    Product: Commusoft

    • March 13, 2025 1:12 pm
    • Delete

    Without the customer segmentation function, it is impossible to effectively manage customers.

    Comment by: William Mitchell (March 13, 2025 at 1:12 pm)
    Product: Commusoft

    • March 13, 2025 1:25 pm
    • Delete

    The rights management system is too complicated, making it very troublesome to use.

    Comment by: Liam Clark (March 13, 2025 at 1:25 pm)
    Product: Commusoft

    • March 13, 2025 1:26 pm
    • Delete

    The report function design is too simple and cannot meet our analysis needs.

    Comment by: Xavier Bell (March 13, 2025 at 1:26 pm)
    Product: Commusoft

    • March 13, 2025 1:28 pm
    • Delete

    Mobile applications are almost unusable, making remote work impossible.

    Comment by: Cooper Evans (March 13, 2025 at 1:28 pm)
    Product: Commusoft

    • March 13, 2025 1:36 pm
    • Delete

    Customer data management is chaotic and important information is often lost.

    Comment by: Max Phillips (March 13, 2025 at 1:36 pm)
    Product: Commusoft

    • March 13, 2025 1:37 pm
    • Delete

    The authority management design is unreasonable and the assignment of authority is very complicated.

    Comment by: Scarlett Allen (March 13, 2025 at 1:37 pm)
    Product: Commusoft

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