Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4781 ratings

Reviewed by 4781 users

    • March 16, 2025 6:13 pm
    • Delete

    The system response speed is extremely slow, which affects our work efficiency.

    Comment by: Piper Stephens (March 16, 2025 at 6:13 pm)
    Product: Commusoft

    • March 16, 2025 6:22 pm
    • Delete

    Data import often goes wrong, affecting the integrity of customer information.

    Comment by: Ivy Foster (March 16, 2025 at 6:22 pm)
    Product: Commusoft

    • March 16, 2025 6:38 pm
    • Delete

    Automation is almost ineffective, manual operation is more efficient.

    Comment by: Ava Harris (March 16, 2025 at 6:38 pm)
    Product: Commusoft

    • March 16, 2025 6:40 pm
    • Delete

    The interface design is unreasonable, which makes the operation very time-consuming.

    Comment by: Xavier Foster (March 16, 2025 at 6:40 pm)
    Product: Commusoft

    • March 16, 2025 6:50 pm
    • Delete

    The mobile application experience is poor, the functions are seriously missing, and it is impossible to carry out effective work.

    Comment by: Charlotte Grant (March 16, 2025 at 6:50 pm)
    Product: Commusoft

    • March 16, 2025 6:52 pm
    • Delete

    After each update, the system becomes more unstable, affecting normal use.

    Comment by: Lucy Wood (March 16, 2025 at 6:52 pm)
    Product: Commusoft

    • March 16, 2025 6:52 pm
    • Delete

    Mobile apps are not powerful enough and are almost unusable when working remotely.

    Comment by: Stella Hughes (March 16, 2025 at 6:52 pm)
    Product: Commusoft

    • March 16, 2025 6:57 pm
    • Delete

    The customer support service quality is extremely poor and the problem cannot be effectively solved.

    Comment by: Thomas Reid (March 16, 2025 at 6:57 pm)
    Product: Commusoft

    • March 16, 2025 7:15 pm
    • Delete

    Customer support is very poor and issues are often not resolved.

    Comment by: William Brown (March 16, 2025 at 7:15 pm)
    Product: Commusoft

    • March 16, 2025 7:56 pm
    • Delete

    Customer support is very slow to respond and the problem cannot be solved in time.

    Comment by: Jack Turner (March 16, 2025 at 7:56 pm)
    Product: Commusoft

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