Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4538 ratings

Reviewed by 4538 users

    • March 13, 2025 6:21 pm
    • Delete

    After the update, the interface has become more complicated and the user experience is very poor.

    Comment by: Harper White (March 13, 2025 at 6:21 pm)
    Product: Commusoft

    • March 13, 2025 6:24 pm
    • Delete

    The lack of mobile application functions makes remote work very inconvenient.

    Comment by: Zoe Hughes (March 13, 2025 at 6:24 pm)
    Product: Commusoft

    • March 13, 2025 7:38 pm
    • Delete

    Data synchronization is extremely slow and customer information cannot always be updated in time.

    Comment by: Jacob Murphy (March 13, 2025 at 7:38 pm)
    Product: Commusoft

    • March 13, 2025 8:08 pm
    • Delete

    The search function is not accurate enough and I often cannot find the customer information I need.

    Comment by: Xavier Richardson (March 13, 2025 at 8:08 pm)
    Product: Commusoft

    • March 13, 2025 8:12 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Evie Thompson (March 13, 2025 at 8:12 pm)
    Product: Commusoft

    • March 13, 2025 9:03 pm
    • Delete

    Customer support is extremely slow to respond and there is almost no effective help.

    Comment by: Oscar Rogers (March 13, 2025 at 9:03 pm)
    Product: Commusoft

    • March 13, 2025 9:37 pm
    • Delete

    The interface design is unreasonable, the functions are complicated and difficult to operate.

    Comment by: Lucas Miles (March 13, 2025 at 9:37 pm)
    Product: Commusoft

    • March 13, 2025 9:51 pm
    • Delete

    The design of the rights management system is not intuitive and is very complicated to operate.

    Comment by: James White (March 13, 2025 at 9:51 pm)
    Product: Commusoft

    • March 13, 2025 9:56 pm
    • Delete

    System crashes are very frequent, causing frequent interruptions to work progress.

    Comment by: Emily Jones (March 13, 2025 at 9:56 pm)
    Product: Commusoft

    • March 13, 2025 10:24 pm
    • Delete

    Customer support is slow to respond and issues cannot be resolved in a timely manner.

    Comment by: Xavier Watson (March 13, 2025 at 10:24 pm)
    Product: Commusoft

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