Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4392 ratings

Reviewed by 4392 users

    • March 13, 2025 7:46 pm
    • Delete

    The system is slow to respond, causing our daily work efficiency to drop significantly.

    Comment by: Clara Collins (March 13, 2025 at 7:46 pm)
    Product: Commusoft

    • March 13, 2025 7:55 pm
    • Delete

    The permission management system is complex and unintuitive, and assigning permissions is very troublesome.

    Comment by: Harry Cook (March 13, 2025 at 7:55 pm)
    Product: Commusoft

    • March 13, 2025 8:08 pm
    • Delete

    The search function is not accurate enough and I often cannot find the customer information I need.

    Comment by: Xavier Richardson (March 13, 2025 at 8:08 pm)
    Product: Commusoft

    • March 13, 2025 8:12 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Evie Thompson (March 13, 2025 at 8:12 pm)
    Product: Commusoft

    • March 13, 2025 8:24 pm
    • Delete

    Mobile apps are not powerful enough and are almost unusable when working remotely.

    Comment by: Henry Mitchell (March 13, 2025 at 8:24 pm)
    Product: Commusoft

    • March 13, 2025 8:35 pm
    • Delete

    The data import function is very imperfect, resulting in the loss of a lot of important data.

    Comment by: Sebastian Wilson (March 13, 2025 at 8:35 pm)
    Product: Commusoft

    • March 13, 2025 8:50 pm
    • Delete

    Mobile app functionality is severely lacking, making remote work almost impossible.

    Comment by: Liam Bryant (March 13, 2025 at 8:50 pm)
    Product: Commusoft

    • March 13, 2025 8:55 pm
    • Delete

    The reporting function is too basic to generate the business reports we need.

    Comment by: Sophia Harrison (March 13, 2025 at 8:55 pm)
    Product: Commusoft

    • March 13, 2025 8:56 pm
    • Delete

    Customer support is very poor and issues are often not resolved.

    Comment by: Sophia Thompson (March 13, 2025 at 8:56 pm)
    Product: Commusoft

    • March 13, 2025 9:03 pm
    • Delete

    Customer support is extremely slow to respond and there is almost no effective help.

    Comment by: Oscar Rogers (March 13, 2025 at 9:03 pm)
    Product: Commusoft

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