Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4641 ratings

Reviewed by 4641 users

    • March 15, 2025 7:31 pm
    • Delete

    The rights management system is not designed properly and is very complex and time-consuming to operate.

    Comment by: Harry Young (March 15, 2025 at 7:31 pm)
    Product: Commusoft

    • March 15, 2025 7:56 pm
    • Delete

    The reporting function is too rudimentary to generate useful analytical data.

    Comment by: Scarlett Phillips (March 15, 2025 at 7:56 pm)
    Product: Commusoft

    • March 15, 2025 8:48 pm
    • Delete

    The system’s automation function is almost useless and inefficient.

    Comment by: Jacob Brown (March 15, 2025 at 8:48 pm)
    Product: Commusoft

    • March 15, 2025 9:03 pm
    • Delete

    The reporting functionality is insufficient to generate a custom report that meets our needs.

    Comment by: Lucy Allen (March 15, 2025 at 9:03 pm)
    Product: Commusoft

    • March 15, 2025 10:23 pm
    • Delete

    Customer support is very slow to respond and issues take a long time to be resolved.

    Comment by: Grace White (March 15, 2025 at 10:23 pm)
    Product: Commusoft

    • March 15, 2025 11:28 pm
    • Delete

    Automation functions are almost ineffective, and many operations still need to be done manually.

    Comment by: Florence Phillips (March 15, 2025 at 11:28 pm)
    Product: Commusoft

    • March 16, 2025 12:02 am
    • Delete

    Data import often fails, customer information is often incomplete or missing.

    Comment by: Isabelle Parker (March 16, 2025 at 12:02 am)
    Product: Commusoft

    • March 16, 2025 12:37 am
    • Delete

    Each update introduces new problems and the system becomes increasingly unstable.

    Comment by: Amelia Miles (March 16, 2025 at 12:37 am)
    Product: Commusoft

    • March 16, 2025 12:38 am
    • Delete

    Mobile applications are not powerful enough to complete remote office tasks.

    Comment by: Matilda Harrison (March 16, 2025 at 12:38 am)
    Product: Commusoft

    • March 16, 2025 12:40 am
    • Delete

    The system response speed is extremely slow, which affects our work efficiency.

    Comment by: William Wright (March 16, 2025 at 12:40 am)
    Product: Commusoft

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