Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4564 ratings

Reviewed by 4564 users

    • March 14, 2025 4:28 pm
    • Delete

    The data import function is unstable and customer information is often lost.

    Comment by: Isla Collins (March 14, 2025 at 4:28 pm)
    Product: Commusoft

    • March 14, 2025 4:51 pm
    • Delete

    The report generation function is very slow and often requires a long wait.

    Comment by: Evelyn Taylor (March 14, 2025 at 4:51 pm)
    Product: Commusoft

    • March 14, 2025 4:51 pm
    • Delete

    The system response is very slow, which seriously affects our daily work.

    Comment by: Ethan Wood (March 14, 2025 at 4:51 pm)
    Product: Commusoft

    • March 14, 2025 4:54 pm
    • Delete

    The system upgrade is not compatible with the old data, which has hindered the progress of the work.

    Comment by: Mason Bryant (March 14, 2025 at 4:54 pm)
    Product: Commusoft

    • March 14, 2025 5:02 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Ava Richardson (March 14, 2025 at 5:02 pm)
    Product: Commusoft

    • March 14, 2025 5:02 pm
    • Delete

    The rights management system is complex in design, and operation is very time-consuming and unintuitive.

    Comment by: Sienna Evans (March 14, 2025 at 5:02 pm)
    Product: Commusoft

    • March 14, 2025 5:14 pm
    • Delete

    The permissions management system is very complex and takes a lot of time to configure.

    Comment by: Archie Wright (March 14, 2025 at 5:14 pm)
    Product: Commusoft

    • March 14, 2025 5:21 pm
    • Delete

    After each upgrade, new problems will appear, seriously affecting the user experience.

    Comment by: Oscar Jones (March 14, 2025 at 5:21 pm)
    Product: Commusoft

    • March 14, 2025 5:28 pm
    • Delete

    System crashes occur from time to time and are very unreliable when working.

    Comment by: Lily Walker (March 14, 2025 at 5:28 pm)
    Product: Commusoft

    • March 14, 2025 5:32 pm
    • Delete

    Bugs often occur after system updates, affecting workflow.

    Comment by: Maddison Williams (March 14, 2025 at 5:32 pm)
    Product: Commusoft

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