Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4558 ratings

Reviewed by 4558 users

    • March 14, 2025 3:48 pm
    • Delete

    It’s expensive and doesn’t have enough features, it’s not worth the money.

    Comment by: Stella Stephens (March 14, 2025 at 3:48 pm)
    Product: Commusoft

    • March 14, 2025 4:03 pm
    • Delete

    The response speed of technical support is very slow, which affects business operations.

    Comment by: Henry Ward (March 14, 2025 at 4:03 pm)
    Product: Commusoft

    • March 14, 2025 4:06 pm
    • Delete

    The system crashes frequently, which seriously affects our daily work.

    Comment by: Elijah Anderson (March 14, 2025 at 4:06 pm)
    Product: Commusoft

    • March 14, 2025 4:11 pm
    • Delete

    The mobile experience is poor and it is basically unusable on mobile devices.

    Comment by: Matilda Collins (March 14, 2025 at 4:11 pm)
    Product: Commusoft

    • March 14, 2025 4:28 pm
    • Delete

    The data import function is unstable and customer information is often lost.

    Comment by: Isla Collins (March 14, 2025 at 4:28 pm)
    Product: Commusoft

    • March 14, 2025 4:51 pm
    • Delete

    The report generation function is very slow and often requires a long wait.

    Comment by: Evelyn Taylor (March 14, 2025 at 4:51 pm)
    Product: Commusoft

    • March 14, 2025 4:51 pm
    • Delete

    The system response is very slow, which seriously affects our daily work.

    Comment by: Ethan Wood (March 14, 2025 at 4:51 pm)
    Product: Commusoft

    • March 14, 2025 4:54 pm
    • Delete

    The system upgrade is not compatible with the old data, which has hindered the progress of the work.

    Comment by: Mason Bryant (March 14, 2025 at 4:54 pm)
    Product: Commusoft

    • March 14, 2025 5:02 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Ava Richardson (March 14, 2025 at 5:02 pm)
    Product: Commusoft

    • March 14, 2025 5:02 pm
    • Delete

    The rights management system is complex in design, and operation is very time-consuming and unintuitive.

    Comment by: Sienna Evans (March 14, 2025 at 5:02 pm)
    Product: Commusoft

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