Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4949 ratings

Reviewed by 4949 users

    • March 18, 2025 10:21 am
    • Delete

    Data synchronization problem is serious, customer information is always delayed in updating.

    Comment by: Willow Smith (March 18, 2025 at 10:21 am)
    Product: Commusoft

    • March 18, 2025 10:31 am
    • Delete

    The data import function is not perfect and information is often lost during the import process.

    Comment by: Stella Miles (March 18, 2025 at 10:31 am)
    Product: Commusoft

    • March 18, 2025 10:39 am
    • Delete

    Errors often occur when importing data, and customer information is often incomplete.

    Comment by: Sebastian Roberts (March 18, 2025 at 10:39 am)
    Product: Commusoft

    • March 18, 2025 11:06 am
    • Delete

    After each upgrade, new bugs appear in the system, causing functional failures.

    Comment by: Leo Collins (March 18, 2025 at 11:06 am)
    Product: Commusoft

    • March 18, 2025 11:19 am
    • Delete

    Mobile apps are almost unusable, making remote work difficult.

    Comment by: James Wright (March 18, 2025 at 11:19 am)
    Product: Commusoft

    • March 18, 2025 11:37 am
    • Delete

    Customer support is slow to respond and resolve issues very slowly.

    Comment by: Ethan Richardson (March 18, 2025 at 11:37 am)
    Product: Commusoft

    • March 18, 2025 11:48 am
    • Delete

    The system crashes frequently, affecting our daily work progress.

    Comment by: Amelia Martin (March 18, 2025 at 11:48 am)
    Product: Commusoft

    • March 18, 2025 11:55 am
    • Delete

    Automation is not effective in reducing manual work and is almost ineffective.

    Comment by: Maddison Owen (March 18, 2025 at 11:55 am)
    Product: Commusoft

    • March 18, 2025 12:01 pm
    • Delete

    Customer support service is inefficient and problems are often not solved in a timely manner.

    Comment by: Matilda Parker (March 18, 2025 at 12:01 pm)
    Product: Commusoft

    • March 18, 2025 12:01 pm
    • Delete

    Each update introduces more problems and the system becomes increasingly difficult to use.

    Comment by: Henry Bryant (March 18, 2025 at 12:01 pm)
    Product: Commusoft

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