Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4771 ratings

Reviewed by 4771 users

    • March 17, 2025 1:41 am
    • Delete

    The system crashes frequently, causing a serious drop in work efficiency.

    Comment by: Evelyn Hughes (March 17, 2025 at 1:41 am)
    Product: Commusoft

    • March 17, 2025 1:48 am
    • Delete

    The mobile app experience is poor, the functionality is very limited, and it is almost unusable for remote work.

    Comment by: James Anderson (March 17, 2025 at 1:48 am)
    Product: Commusoft

    • March 17, 2025 1:56 am
    • Delete

    The system response speed is very slow, which affects the daily work efficiency.

    Comment by: William Turner (March 17, 2025 at 1:56 am)
    Product: Commusoft

    • March 17, 2025 1:58 am
    • Delete

    Data synchronization often fails, customer information is often lost or not updated in time.

    Comment by: Florence Wilson (March 17, 2025 at 1:58 am)
    Product: Commusoft

    • March 17, 2025 2:18 am
    • Delete

    Each upgrade introduces more problems, and the system becomes increasingly difficult to use.

    Comment by: Henry Mitchell (March 17, 2025 at 2:18 am)
    Product: Commusoft

    • March 17, 2025 2:38 am
    • Delete

    The system notification function is unstable, causing important tasks to be missed.

    Comment by: Oliver Campbell (March 17, 2025 at 2:38 am)
    Product: Commusoft

    • March 17, 2025 2:42 am
    • Delete

    Automation does not work properly, manual operation is faster.

    Comment by: Oliver Harrison (March 17, 2025 at 2:42 am)
    Product: Commusoft

    • March 17, 2025 2:45 am
    • Delete

    The authority management design is very unreasonable and difficult to manage effectively.

    Comment by: Charlie Owen (March 17, 2025 at 2:45 am)
    Product: Commusoft

    • March 17, 2025 2:46 am
    • Delete

    The reporting function is too rudimentary to generate useful analytical data.

    Comment by: Lucy Hall (March 17, 2025 at 2:46 am)
    Product: Commusoft

    • March 17, 2025 2:53 am
    • Delete

    Report generation takes a very long time and it is almost impossible to get data quickly.

    Comment by: Cooper Adams (March 17, 2025 at 2:53 am)
    Product: Commusoft

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