Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4577 ratings

Reviewed by 4577 users

    • March 15, 2025 12:21 am
    • Delete

    Customer support is very slow to respond and takes a very long time to resolve issues.

    Comment by: James Thompson (March 15, 2025 at 12:21 am)
    Product: Commusoft

    • March 15, 2025 12:29 am
    • Delete

    The system becomes more complex and unstable with each update.

    Comment by: Maddison White (March 15, 2025 at 12:29 am)
    Product: Commusoft

    • March 15, 2025 12:31 am
    • Delete

    The interface design is unreasonable, which makes the operation very time-consuming.

    Comment by: Leo Allen (March 15, 2025 at 12:31 am)
    Product: Commusoft

    • March 15, 2025 12:49 am
    • Delete

    The customer support service is poor and the problems are not always solved in a timely and effective manner.

    Comment by: Isabelle Bryant (March 15, 2025 at 12:49 am)
    Product: Commusoft

    • March 15, 2025 12:51 am
    • Delete

    System crashes are too frequent, resulting in data loss and work interruption.

    Comment by: Oliver Roberts (March 15, 2025 at 12:51 am)
    Product: Commusoft

    • March 15, 2025 12:54 am
    • Delete

    Permission management is too complicated and the process of assigning permissions is very troublesome.

    Comment by: Emily Harrison (March 15, 2025 at 12:54 am)
    Product: Commusoft

    • March 15, 2025 12:59 am
    • Delete

    The report generation speed is very slow, which affects the efficiency of business analysis.

    Comment by: Samuel White (March 15, 2025 at 12:59 am)
    Product: Commusoft

    • March 15, 2025 1:01 am
    • Delete

    Too few customization options, unable to adjust according to needs.

    Comment by: Xavier Reid (March 15, 2025 at 1:01 am)
    Product: Commusoft

    • March 15, 2025 1:07 am
    • Delete

    Data synchronization is too slow, customer information is always lagging behind.

    Comment by: Willow Williams (March 15, 2025 at 1:07 am)
    Product: Commusoft

    • March 15, 2025 1:09 am
    • Delete

    The mobile application experience is extremely poor, the functions are seriously missing, and effective remote work is impossible.

    Comment by: Daniel Young (March 15, 2025 at 1:09 am)
    Product: Commusoft

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