Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4547 ratings

Reviewed by 4547 users

    • March 14, 2025 10:38 am
    • Delete

    There are too few automated functions, and many steps need to be completed manually.

    Comment by: Leo Reid (March 14, 2025 at 10:38 am)
    Product: Commusoft

    • March 14, 2025 10:42 am
    • Delete

    Each update introduces new problems, and the system experience becomes worse and worse.

    Comment by: Isabelle Brown (March 14, 2025 at 10:42 am)
    Product: Commusoft

    • March 14, 2025 11:06 am
    • Delete

    The system response is very slow, resulting in a significant drop in work efficiency.

    Comment by: Joshua Evans (March 14, 2025 at 11:06 am)
    Product: Commusoft

    • March 14, 2025 11:12 am
    • Delete

    The mobile app crashes frequently and cannot be used normally.

    Comment by: Henry Anderson (March 14, 2025 at 11:12 am)
    Product: Commusoft

    • March 14, 2025 1:53 pm
    • Delete

    The report generation speed is extremely slow, which seriously affects the progress of data analysis.

    Comment by: Lucy Hall (March 14, 2025 at 1:53 pm)
    Product: Commusoft

    • March 14, 2025 1:58 pm
    • Delete

    The mobile experience is very poor, often crashing or failing to load.

    Comment by: Max Allen (March 14, 2025 at 1:58 pm)
    Product: Commusoft

    • March 14, 2025 2:10 pm
    • Delete

    The report function is not designed properly and cannot generate the analysis report we need.

    Comment by: Liam Johnson (March 14, 2025 at 2:10 pm)
    Product: Commusoft

    • March 14, 2025 2:20 pm
    • Delete

    The customer support service is poor and often you can’t get effective help.

    Comment by: Evelyn Thompson (March 14, 2025 at 2:20 pm)
    Product: Commusoft

    • March 14, 2025 2:46 pm
    • Delete

    The report generation time is too long, which seriously affects the work progress.

    Comment by: Oliver Reid (March 14, 2025 at 2:46 pm)
    Product: Commusoft

    • March 14, 2025 3:21 pm
    • Delete

    Data synchronization is inaccurate, and customer information is often delayed in updating.

    Comment by: Matilda Cook (March 14, 2025 at 3:21 pm)
    Product: Commusoft

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