Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4495 ratings

Reviewed by 4495 users

    • March 13, 2025 10:13 pm
    • Delete

    New bugs always appear after the system is updated, affecting normal use.

    Comment by: Emily Harrison (March 13, 2025 at 10:13 pm)
    Product: Commusoft

    • March 13, 2025 10:24 pm
    • Delete

    Customer support is slow to respond and issues cannot be resolved in a timely manner.

    Comment by: Xavier Watson (March 13, 2025 at 10:24 pm)
    Product: Commusoft

    • March 13, 2025 10:30 pm
    • Delete

    The report generation function is too simple to meet our analysis needs.

    Comment by: Alexander Reid (March 13, 2025 at 10:30 pm)
    Product: Commusoft

    • March 13, 2025 11:26 pm
    • Delete

    The cost is high, but the performance is far from what expected.

    Comment by: Clara Turner (March 13, 2025 at 11:26 pm)
    Product: Commusoft

    • March 14, 2025 12:28 am
    • Delete

    Automation features are very basic and do not simplify workflow.

    Comment by: Henry Baker (March 14, 2025 at 12:28 am)
    Product: Commusoft

    • March 14, 2025 12:35 am
    • Delete

    After the update, the functions have become more complicated and do not meet our business needs at all.

    Comment by: Sebastian Owen (March 14, 2025 at 12:35 am)
    Product: Commusoft

    • March 14, 2025 1:27 am
    • Delete

    The system crashes frequently and needs to be restarted several times a day.

    Comment by: Lucas White (March 14, 2025 at 1:27 am)
    Product: Commusoft

    • March 14, 2025 1:59 am
    • Delete

    Customer support is slow to respond and problems are not always solved in a timely manner.

    Comment by: Jacob Grant (March 14, 2025 at 1:59 am)
    Product: Commusoft

    • March 14, 2025 2:05 am
    • Delete

    The search function is very poor and it is impossible to find customer records quickly.

    Comment by: Willow Walker (March 14, 2025 at 2:05 am)
    Product: Commusoft

    • March 14, 2025 2:06 am
    • Delete

    System crashes frequently, resulting in data loss and work interruptions.

    Comment by: Ethan Wilson (March 14, 2025 at 2:06 am)
    Product: Commusoft

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