Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4457 ratings

Reviewed by 4457 users

    • March 13, 2025 2:40 pm
    • Delete

    Customer support service is slow to respond and problems are not solved in a timely manner.

    Comment by: Henry Miles (March 13, 2025 at 2:40 pm)
    Product: Commusoft

    • March 13, 2025 2:43 pm
    • Delete

    The rights management system is not designed properly, and assigning rights is very complicated and time-consuming.

    Comment by: Mia Smith (March 13, 2025 at 2:43 pm)
    Product: Commusoft

    • March 13, 2025 2:54 pm
    • Delete

    Customer support is extremely inefficient and issues are often not resolved.

    Comment by: Jacob Owen (March 13, 2025 at 2:54 pm)
    Product: Commusoft

    • March 13, 2025 2:59 pm
    • Delete

    Customer support is very slow to respond and takes too long to resolve issues.

    Comment by: James Cook (March 13, 2025 at 2:59 pm)
    Product: Commusoft

    • March 13, 2025 3:12 pm
    • Delete

    Security is worrying, data loss has occurred before.

    Comment by: Xavier Collins (March 13, 2025 at 3:12 pm)
    Product: Commusoft

    • March 13, 2025 3:35 pm
    • Delete

    The mobile terminal responds very slowly and is almost unusable.

    Comment by: Henry Owen (March 13, 2025 at 3:35 pm)
    Product: Commusoft

    • March 13, 2025 3:46 pm
    • Delete

    Mobile application functions are limited and effective mobile office work cannot be carried out.

    Comment by: William White (March 13, 2025 at 3:46 pm)
    Product: Commusoft

    • March 13, 2025 3:51 pm
    • Delete

    The rights management system is complex and unintuitive, and the operation is cumbersome.

    Comment by: Lucy Harris (March 13, 2025 at 3:51 pm)
    Product: Commusoft

    • March 13, 2025 3:52 pm
    • Delete

    Each update will cause new problems, and the system experience is getting worse and worse.

    Comment by: Henry Johnson (March 13, 2025 at 3:52 pm)
    Product: Commusoft

    • March 13, 2025 3:55 pm
    • Delete

    The system is extremely slow to respond, especially during peak usage hours.

    Comment by: Ava Watson (March 13, 2025 at 3:55 pm)
    Product: Commusoft

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