Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4477 ratings

Reviewed by 4477 users

    • March 13, 2025 6:39 pm
    • Delete

    The report function is not designed properly and cannot generate the business report we need.

    Comment by: Leo Wood (March 13, 2025 at 6:39 pm)
    Product: Commusoft

    • March 13, 2025 6:42 pm
    • Delete

    Data synchronization often fails, resulting in delayed updates of customer information.

    Comment by: Hannah Thompson (March 13, 2025 at 6:42 pm)
    Product: Commusoft

    • March 13, 2025 6:49 pm
    • Delete

    Data synchronization often loses records, totally unreliable.

    Comment by: Thomas Miles (March 13, 2025 at 6:49 pm)
    Product: Commusoft

    • March 13, 2025 7:38 pm
    • Delete

    Data synchronization is extremely slow and customer information cannot always be updated in time.

    Comment by: Jacob Murphy (March 13, 2025 at 7:38 pm)
    Product: Commusoft

    • March 13, 2025 8:08 pm
    • Delete

    The search function is not accurate enough and I often cannot find the customer information I need.

    Comment by: Xavier Richardson (March 13, 2025 at 8:08 pm)
    Product: Commusoft

    • March 13, 2025 8:12 pm
    • Delete

    The data import function is unreliable and customer information is often imported incompletely.

    Comment by: Evie Thompson (March 13, 2025 at 8:12 pm)
    Product: Commusoft

    • March 13, 2025 9:03 pm
    • Delete

    Customer support is extremely slow to respond and there is almost no effective help.

    Comment by: Oscar Rogers (March 13, 2025 at 9:03 pm)
    Product: Commusoft

    • March 13, 2025 9:05 pm
    • Delete

    Each update causes new problems and the system becomes increasingly unstable.

    Comment by: Oliver Roberts (March 13, 2025 at 9:05 pm)
    Product: Commusoft

    • March 13, 2025 9:21 pm
    • Delete

    The system response speed is extremely slow, which affects our work efficiency.

    Comment by: Piper Allen (March 13, 2025 at 9:21 pm)
    Product: Commusoft

    • March 13, 2025 9:26 pm
    • Delete

    After each update, the system becomes more difficult to use and work efficiency decreases.

    Comment by: Charlie Clark (March 13, 2025 at 9:26 pm)
    Product: Commusoft

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