Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4492 ratings

Reviewed by 4492 users

    • March 14, 2025 2:17 am
    • Delete

    The mobile terminal is missing functions and cannot be used when out and about.

    Comment by: Harry Smith (March 14, 2025 at 2:17 am)
    Product: Commusoft

    • March 14, 2025 2:20 am
    • Delete

    The mobile app lacks functionality and the user experience is very poor.

    Comment by: Lucy Clark (March 14, 2025 at 2:20 am)
    Product: Commusoft

    • March 14, 2025 2:40 am
    • Delete

    Report generation is very slow, which affects our decision-making speed.

    Comment by: Ethan Clark (March 14, 2025 at 2:40 am)
    Product: Commusoft

    • March 14, 2025 2:44 am
    • Delete

    The report generation time is too long, which affects our data analysis progress.

    Comment by: Evie Watson (March 14, 2025 at 2:44 am)
    Product: Commusoft

    • March 14, 2025 2:46 am
    • Delete

    The system interface is confusing and not intuitive to use.

    Comment by: Benjamin Brown (March 14, 2025 at 2:46 am)
    Product: Commusoft

    • March 14, 2025 2:57 am
    • Delete

    The system is slow to respond, especially when multiple people are using it.

    Comment by: Emily Stephens (March 14, 2025 at 2:57 am)
    Product: Commusoft

    • March 14, 2025 2:58 am
    • Delete

    Notifications are unreliable and important reminders are often missed.

    Comment by: Leo White (March 14, 2025 at 2:58 am)
    Product: Commusoft

    • March 14, 2025 3:07 am
    • Delete

    Every time the system is upgraded, new problems will appear.

    Comment by: Isla Brown (March 14, 2025 at 3:07 am)
    Product: Commusoft

    • March 14, 2025 3:08 am
    • Delete

    The system interface design is unreasonable and the operation steps are very complicated.

    Comment by: Maddison Smith (March 14, 2025 at 3:08 am)
    Product: Commusoft

    • March 14, 2025 3:29 am
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Sienna Murphy (March 14, 2025 at 3:29 am)
    Product: Commusoft

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