Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4497 ratings

Reviewed by 4497 users

    • March 14, 2025 2:57 am
    • Delete

    The system is slow to respond, especially when multiple people are using it.

    Comment by: Emily Stephens (March 14, 2025 at 2:57 am)
    Product: Commusoft

    • March 14, 2025 2:58 am
    • Delete

    Notifications are unreliable and important reminders are often missed.

    Comment by: Leo White (March 14, 2025 at 2:58 am)
    Product: Commusoft

    • March 14, 2025 3:07 am
    • Delete

    Every time the system is upgraded, new problems will appear.

    Comment by: Isla Brown (March 14, 2025 at 3:07 am)
    Product: Commusoft

    • March 14, 2025 3:08 am
    • Delete

    The system interface design is unreasonable and the operation steps are very complicated.

    Comment by: Maddison Smith (March 14, 2025 at 3:08 am)
    Product: Commusoft

    • March 14, 2025 3:29 am
    • Delete

    Data synchronization is inaccurate and customer information is often not updated in a timely manner.

    Comment by: Sienna Murphy (March 14, 2025 at 3:29 am)
    Product: Commusoft

    • March 14, 2025 3:31 am
    • Delete

    Automation functions cannot simplify the workflow, and there are still many manual operations.

    Comment by: Harrison Anderson (March 14, 2025 at 3:31 am)
    Product: Commusoft

    • March 14, 2025 3:36 am
    • Delete

    Customer support is extremely slow to respond and takes a very long time to resolve issues.

    Comment by: Alexander Parker (March 14, 2025 at 3:36 am)
    Product: Commusoft

    • March 14, 2025 3:40 am
    • Delete

    New bugs always appear after the system is updated, affecting normal use.

    Comment by: Ruby King (March 14, 2025 at 3:40 am)
    Product: Commusoft

    • March 14, 2025 3:44 am
    • Delete

    After each update, new problems will appear in the system, making it difficult to use.

    Comment by: Jack Reid (March 14, 2025 at 3:44 am)
    Product: Commusoft

    • March 14, 2025 3:47 am
    • Delete

    The system lacks flexibility and cannot be adjusted to the company’s specific needs.

    Comment by: Zoe Carter (March 14, 2025 at 3:47 am)
    Product: Commusoft

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