Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4406 ratings

Reviewed by 4406 users

    • March 13, 2025 10:24 pm
    • Delete

    Customer support is slow to respond and issues cannot be resolved in a timely manner.

    Comment by: Xavier Watson (March 13, 2025 at 10:24 pm)
    Product: Commusoft

    • March 13, 2025 10:27 pm
    • Delete

    Errors often occur during data import, resulting in incomplete information.

    Comment by: Isaac Nguyen (March 13, 2025 at 10:27 pm)
    Product: Commusoft

    • March 13, 2025 10:30 pm
    • Delete

    The report generation function is too simple to meet our analysis needs.

    Comment by: Alexander Reid (March 13, 2025 at 10:30 pm)
    Product: Commusoft

    • March 13, 2025 10:30 pm
    • Delete

    Data imports often go wrong, resulting in missing or incomplete information.

    Comment by: Lucy Evans (March 13, 2025 at 10:30 pm)
    Product: Commusoft

    • March 13, 2025 10:32 pm
    • Delete

    The system crashes frequently, especially when processing large amounts of data.

    Comment by: Leo Martin (March 13, 2025 at 10:32 pm)
    Product: Commusoft

    • March 13, 2025 10:36 pm
    • Delete

    System crashes occur from time to time and are very unreliable when working.

    Comment by: Ethan Roberts (March 13, 2025 at 10:36 pm)
    Product: Commusoft

    • March 13, 2025 10:50 pm
    • Delete

    Insufficient training materials make it very difficult for new employees to get started.

    Comment by: Isla Parker (March 13, 2025 at 10:50 pm)
    Product: Commusoft

    • March 13, 2025 10:56 pm
    • Delete

    The permissions management interface is not intuitive and managing permissions is very time-consuming.

    Comment by: Evelyn Williams (March 13, 2025 at 10:56 pm)
    Product: Commusoft

    • March 13, 2025 11:26 pm
    • Delete

    The cost is high, but the performance is far from what expected.

    Comment by: Clara Turner (March 13, 2025 at 11:26 pm)
    Product: Commusoft

    • March 13, 2025 11:59 pm
    • Delete

    The permission management system is very confusing and assigning permissions is very troublesome.

    Comment by: Sebastian Jones (March 13, 2025 at 11:59 pm)
    Product: Commusoft

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