CDK is a leading provider of integrated data and cloud-based software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries. We’re a team of continuous innovators committed to helping dealers find success through powerful, relevant technology. Our priority is to make it easier for dealerships to excel by developing solutions that streamline workflows, including the CDK Dealership Xperience – an open and integrated platform that transforms how dealers sell and service cars while allowing them to operate their business simply in a modern and digital world.
Customer Relationship Management (CRM)
CDK Global
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Customer support is slow to respond and problem resolution takes too long.
Comment by: Jack Allen (March 13, 2025 at 7:58 pm)
Product: CDK Global -
Lack of personalization options, totally unadjustable to our needs.
Comment by: Matilda Harris (March 13, 2025 at 9:16 pm)
Product: CDK Global -
The permission management system is not intuitive and configuring permissions is very time-consuming.
Comment by: Sophia Reid (March 13, 2025 at 9:49 pm)
Product: CDK Global -
Automation does not work properly and most tasks still require manual operation.
Comment by: Matilda Taylor (March 13, 2025 at 10:01 pm)
Product: CDK Global -
Automation functions cannot simplify the workflow, and there are still many manual operations.
Comment by: Freya Reid (March 13, 2025 at 10:13 pm)
Product: CDK Global -
Customer support service is slow to respond and problems are not solved in a timely manner.
Comment by: Lucy White (March 13, 2025 at 10:29 pm)
Product: CDK Global -
The system’s response speed is very slow, causing the workflow to be delayed.
Comment by: Xavier Mitchell (March 13, 2025 at 10:30 pm)
Product: CDK Global -
System crashes are extremely frequent, resulting in data loss and work interruptions.
Comment by: Scarlett Foster (March 13, 2025 at 11:11 pm)
Product: CDK Global -
The permissions management function is not intuitive, and the operation is very complicated and time-consuming.
Comment by: Evelyn Evans (March 13, 2025 at 11:34 pm)
Product: CDK Global -
Automation functions cannot meet the actual needs of our business.
Comment by: Noah Stephens (March 13, 2025 at 11:48 pm)
Product: CDK Global
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