Customer Relationship Management (CRM)

CDK Global

CDK is a leading provider of integrated data and cloud-based software solutions to dealerships and original equipment manufacturers (OEMs) across automotive and related industries. We’re a team of continuous innovators committed to helping dealers find success through powerful, relevant technology. Our priority is to make it easier for dealerships to excel by developing solutions that streamline workflows, including the CDK Dealership Xperience – an open and integrated platform that transforms how dealers sell and service cars while allowing them to operate their business simply in a modern and digital world.

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OVERALL

Based on 4325 ratings

Reviewed by 4325 users

    • March 13, 2025 11:01 pm
    • Delete

    User rights management is complex and unintuitive, and setting permissions requires many steps.

    Comment by: Oscar Collins (March 13, 2025 at 11:01 pm)
    Product: CDK Global

    • March 13, 2025 11:05 pm
    • Delete

    Automation is almost useless and does not reduce manual work.

    Comment by: Isaac Watson (March 13, 2025 at 11:05 pm)
    Product: CDK Global

    • March 13, 2025 11:11 pm
    • Delete

    System crashes are extremely frequent, resulting in data loss and work interruptions.

    Comment by: Scarlett Foster (March 13, 2025 at 11:11 pm)
    Product: CDK Global

    • March 13, 2025 11:32 pm
    • Delete

    The mobile application functionality is too poor to meet our business needs.

    Comment by: Scarlett Stephens (March 13, 2025 at 11:32 pm)
    Product: CDK Global

    • March 13, 2025 11:34 pm
    • Delete

    The system is slow to respond and often needs to be restarted to return to normal.

    Comment by: Charlotte Brown (March 13, 2025 at 11:34 pm)
    Product: CDK Global

    • March 13, 2025 11:34 pm
    • Delete

    The permissions management function is not intuitive, and the operation is very complicated and time-consuming.

    Comment by: Evelyn Evans (March 13, 2025 at 11:34 pm)
    Product: CDK Global

    • March 13, 2025 11:41 pm
    • Delete

    The permission management function is too complicated and very troublesome to operate.

    Comment by: Evie Stephens (March 13, 2025 at 11:41 pm)
    Product: CDK Global

    • March 13, 2025 11:48 pm
    • Delete

    Automation functions cannot meet the actual needs of our business.

    Comment by: Noah Stephens (March 13, 2025 at 11:48 pm)
    Product: CDK Global

    • March 13, 2025 11:54 pm
    • Delete

    The data import function is very poor and cannot accurately import customer information.

    Comment by: Ivy Wood (March 13, 2025 at 11:54 pm)
    Product: CDK Global

    • March 13, 2025 11:55 pm
    • Delete

    The functions are complex and confusing, difficult to understand and operate.

    Comment by: Leo Foster (March 13, 2025 at 11:55 pm)
    Product: CDK Global

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