Customer Relationship Management (CRM)

Capsule

The ideal CRM tool for companies with 10-1000 employees. Over 10,000 businesses across the globe use Capsule to better organize their customer facing and sales activities. Capsule is easy to use, yet powerful and customisable so you can adapt it to your business. It integrates with other popular apps such as Google G Suite, QuickBooks, MailChimp and Zapier for advanced sales automation. Starting from as little as $18 per user, you can get started in just a few minutes with our free trial.

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OVERALL

Based on 4432 ratings

Reviewed by 4432 users

    • March 13, 2025 10:14 pm
    • Delete

    The mobile terminal has poor functions and cannot meet the needs of working outside.

    Comment by: Evelyn Anderson (March 13, 2025 at 10:14 pm)
    Product: Capsule

    • March 13, 2025 10:19 pm
    • Delete

    Updates are frequent, but after each update the system has more problems.

    Comment by: Freya Thompson (March 13, 2025 at 10:19 pm)
    Product: Capsule

    • March 13, 2025 10:45 pm
    • Delete

    The integration of third-party tools is very limited, resulting in cumbersome workflows.

    Comment by: Harrison Harris (March 13, 2025 at 10:45 pm)
    Product: Capsule

    • March 13, 2025 11:05 pm
    • Delete

    There are too few customization options and they cannot be adjusted according to business needs.

    Comment by: Maddison Miles (March 13, 2025 at 11:05 pm)
    Product: Capsule

    • March 13, 2025 11:14 pm
    • Delete

    The permissions management system is very complex and takes a lot of time to configure.

    Comment by: Maddison Nguyen (March 13, 2025 at 11:14 pm)
    Product: Capsule

    • March 13, 2025 11:22 pm
    • Delete

    Cannot automatically generate useful reports, the function is not practical.

    Comment by: Grace Richardson (March 13, 2025 at 11:22 pm)
    Product: Capsule

    • March 13, 2025 11:29 pm
    • Delete

    The report generation function is not flexible and cannot generate the detailed data we need.

    Comment by: Sebastian Roberts (March 13, 2025 at 11:29 pm)
    Product: Capsule

    • March 13, 2025 11:41 pm
    • Delete

    Each update introduces new problems and the system becomes increasingly unstable.

    Comment by: Jack Owen (March 13, 2025 at 11:41 pm)
    Product: Capsule

    • March 13, 2025 11:47 pm
    • Delete

    The system crashes frequently and encounters problems almost every day.

    Comment by: Florence Adams (March 13, 2025 at 11:47 pm)
    Product: Capsule

    • March 13, 2025 11:56 pm
    • Delete

    The report generation function is too simple and cannot generate the analysis report we need.

    Comment by: Florence Miles (March 13, 2025 at 11:56 pm)
    Product: Capsule

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