Customer Relationship Management (CRM)

Capsule

The ideal CRM tool for companies with 10-1000 employees. Over 10,000 businesses across the globe use Capsule to better organize their customer facing and sales activities. Capsule is easy to use, yet powerful and customisable so you can adapt it to your business. It integrates with other popular apps such as Google G Suite, QuickBooks, MailChimp and Zapier for advanced sales automation. Starting from as little as $18 per user, you can get started in just a few minutes with our free trial.

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OVERALL

Based on 4312 ratings

Reviewed by 4312 users

    • March 13, 2025 8:51 pm
    • Delete

    The interface design is too complicated, and new users need a lot of time to adapt.

    Comment by: James Harris (March 13, 2025 at 8:51 pm)
    Product: Capsule

    • March 13, 2025 9:40 pm
    • Delete

    Not flexible enough to customize settings as needed.

    Comment by: Maddison Nguyen (March 13, 2025 at 9:40 pm)
    Product: Capsule

    • March 13, 2025 9:43 pm
    • Delete

    Each update makes the system more unstable.

    Comment by: Joshua Phillips (March 13, 2025 at 9:43 pm)
    Product: Capsule

    • March 13, 2025 9:50 pm
    • Delete

    The reporting function is too basic and cannot provide detailed analysis.

    Comment by: Thomas Richardson (March 13, 2025 at 9:50 pm)
    Product: Capsule

    • March 13, 2025 9:53 pm
    • Delete

    The customer support service is poor and the problems are not always solved in time.

    Comment by: Ivy Harris (March 13, 2025 at 9:53 pm)
    Product: Capsule

    • March 13, 2025 10:14 pm
    • Delete

    The mobile terminal has poor functions and cannot meet the needs of working outside.

    Comment by: Evelyn Anderson (March 13, 2025 at 10:14 pm)
    Product: Capsule

    • March 13, 2025 11:14 pm
    • Delete

    The permissions management system is very complex and takes a lot of time to configure.

    Comment by: Maddison Nguyen (March 13, 2025 at 11:14 pm)
    Product: Capsule

    • March 13, 2025 11:29 pm
    • Delete

    The report generation function is not flexible and cannot generate the detailed data we need.

    Comment by: Sebastian Roberts (March 13, 2025 at 11:29 pm)
    Product: Capsule

    • March 13, 2025 11:41 pm
    • Delete

    Each update introduces new problems and the system becomes increasingly unstable.

    Comment by: Jack Owen (March 13, 2025 at 11:41 pm)
    Product: Capsule

    • March 13, 2025 11:56 pm
    • Delete

    The report generation function is too simple and cannot generate the analysis report we need.

    Comment by: Florence Miles (March 13, 2025 at 11:56 pm)
    Product: Capsule

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