Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4781 ratings

Reviewed by 4781 users

    • March 17, 2025 10:48 pm
    • Delete

    After each update the system becomes more unstable, leading to frequent crashes.

    Comment by: Freya Owen (March 17, 2025 at 10:48 pm)
    Product: Commusoft

    • March 17, 2025 10:59 pm
    • Delete

    Customer support is very slow to respond and issues are often not resolved in a timely manner.

    Comment by: Ryan Smith (March 17, 2025 at 10:59 pm)
    Product: Commusoft

    • March 17, 2025 11:03 pm
    • Delete

    The system crashes frequently, affecting our work progress.

    Comment by: Elijah Baker (March 17, 2025 at 11:03 pm)
    Product: Commusoft

    • March 17, 2025 11:05 pm
    • Delete

    The customer support was poor and did not respond to our requests promptly.

    Comment by: Clara Brown (March 17, 2025 at 11:05 pm)
    Product: Commusoft

    • March 17, 2025 11:18 pm
    • Delete

    The data import and export functions are missing, and data cannot be managed flexibly.

    Comment by: Sienna Smith (March 17, 2025 at 11:18 pm)
    Product: Commusoft

    • March 17, 2025 11:22 pm
    • Delete

    The system response speed is extremely slow, which seriously affects work efficiency.

    Comment by: Daniel Cook (March 17, 2025 at 11:22 pm)
    Product: Commusoft

    • March 17, 2025 11:27 pm
    • Delete

    After each update, new problems will appear in the system, causing the system to become unstable.

    Comment by: Benjamin Wright (March 17, 2025 at 11:27 pm)
    Product: Commusoft

    • March 17, 2025 11:36 pm
    • Delete

    The system response speed is very slow, which seriously affects our work efficiency.

    Comment by: Emily Hall (March 17, 2025 at 11:36 pm)
    Product: Commusoft

    • March 17, 2025 11:40 pm
    • Delete

    The system has become more complicated after the update, affecting work efficiency.

    Comment by: Florence Reid (March 17, 2025 at 11:40 pm)
    Product: Commusoft

    • March 17, 2025 11:41 pm
    • Delete

    The permission management system is complex and unintuitive, and setting permissions is very time-consuming.

    Comment by: Charlie Young (March 17, 2025 at 11:41 pm)
    Product: Commusoft

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