Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4775 ratings

Reviewed by 4775 users

    • March 17, 2025 10:18 pm
    • Delete

    After-sales support is extremely slow and it takes days to resolve issues.

    Comment by: Charlotte Martin (March 17, 2025 at 10:18 pm)
    Product: Commusoft

    • March 17, 2025 10:22 pm
    • Delete

    Data synchronization is not timely, resulting in customer information always lagging behind.

    Comment by: Liam Roberts (March 17, 2025 at 10:22 pm)
    Product: Commusoft

    • March 17, 2025 10:31 pm
    • Delete

    The report generation function is not flexible and cannot generate reports according to actual needs.

    Comment by: Mia Wright (March 17, 2025 at 10:31 pm)
    Product: Commusoft

    • March 17, 2025 10:31 pm
    • Delete

    The reporting function is too basic to meet our data needs.

    Comment by: Lucas Clark (March 17, 2025 at 10:31 pm)
    Product: Commusoft

    • March 17, 2025 10:33 pm
    • Delete

    The rights management system is complex and cumbersome, and assigning rights is time-consuming and confusing.

    Comment by: Grace Clark (March 17, 2025 at 10:33 pm)
    Product: Commusoft

    • March 17, 2025 10:33 pm
    • Delete

    The customer support service is poor and the problem cannot be solved in time.

    Comment by: Grace Hughes (March 17, 2025 at 10:33 pm)
    Product: Commusoft

    • March 17, 2025 10:59 pm
    • Delete

    Customer support is very slow to respond and issues are often not resolved in a timely manner.

    Comment by: Ryan Smith (March 17, 2025 at 10:59 pm)
    Product: Commusoft

    • March 17, 2025 11:22 pm
    • Delete

    The system response speed is extremely slow, which seriously affects work efficiency.

    Comment by: Daniel Cook (March 17, 2025 at 11:22 pm)
    Product: Commusoft

    • March 17, 2025 11:40 pm
    • Delete

    The system has become more complicated after the update, affecting work efficiency.

    Comment by: Florence Reid (March 17, 2025 at 11:40 pm)
    Product: Commusoft

    • March 17, 2025 11:41 pm
    • Delete

    The permission management system is complex and unintuitive, and setting permissions is very time-consuming.

    Comment by: Charlie Young (March 17, 2025 at 11:41 pm)
    Product: Commusoft

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