Customer Relationship Management (CRM)

Issuetrak

Watch the efficiency of your problem-solving team skyrocket when you pair licensed agents with ticket management software that empowers free users. (Spoiler alert: you won’t find this anywhere else!) Issuetrak will maximize the strength of your agents (and your budget) with automation software designed to receive, triage, and resolve tickets in one centralized location. You’ll also gain visibility into repetitive issues, SLAs, and more. Cloud and on-premises hosting are also available. Grow alongside major brands like Cintas and Pfizer who are already utilizing the power of Issuetrak. Request a free trial or demo today and see for yourself why we’re the best ticketing software on the market.

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OVERALL

Based on 4382 ratings

Reviewed by 4382 users

    • March 13, 2025 9:14 pm
    • Delete

    The data import function is unreliable and often loses key information.

    Comment by: Max Roberts (March 13, 2025 at 9:14 pm)
    Product: Issuetrak

    • March 13, 2025 9:19 pm
    • Delete

    Automation functions are almost useless and work efficiency has not been improved at all.

    Comment by: Hannah Thompson (March 13, 2025 at 9:19 pm)
    Product: Issuetrak

    • March 13, 2025 9:32 pm
    • Delete

    The system crashes too frequently, causing serious obstruction to the work progress.

    Comment by: Ellie Edwards (March 13, 2025 at 9:32 pm)
    Product: Issuetrak

    • March 13, 2025 9:34 pm
    • Delete

    Every time the system is updated, new problems arise, and it becomes increasingly inconvenient to use.

    Comment by: Oscar Watson (March 13, 2025 at 9:34 pm)
    Product: Issuetrak

    • March 13, 2025 10:19 pm
    • Delete

    System crashes often occur, seriously affecting work progress.

    Comment by: Harrison Bryant (March 13, 2025 at 10:19 pm)
    Product: Issuetrak

    • March 13, 2025 10:47 pm
    • Delete

    Permission management is very complicated and takes a lot of time to configure.

    Comment by: Joshua Walker (March 13, 2025 at 10:47 pm)
    Product: Issuetrak

    • March 13, 2025 10:59 pm
    • Delete

    System crashes are very frequent, causing serious delays in work progress.

    Comment by: Archie Stephens (March 13, 2025 at 10:59 pm)
    Product: Issuetrak

    • March 13, 2025 11:00 pm
    • Delete

    Customer support service is inefficient and problems remain unsolved for a long time.

    Comment by: Oscar Grant (March 13, 2025 at 11:00 pm)
    Product: Issuetrak

    • March 13, 2025 11:11 pm
    • Delete

    The automation process is poorly designed and still requires a lot of manual work.

    Comment by: Zoe Wright (March 13, 2025 at 11:11 pm)
    Product: Issuetrak

    • March 13, 2025 11:32 pm
    • Delete

    Automation does little to simplify the work, and manual work is still a lot.

    Comment by: Daniel Phillips (March 13, 2025 at 11:32 pm)
    Product: Issuetrak

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