Customer Relationship Management (CRM)

Commusoft

Commusoft is the CRM built for trades and field service businesses. Centralize all your customer information, communications, and work history into a single database. With a 360 customer view, your office and field teams know exactly what’s going on in real-time. In just a few clicks, you’ll understand customers from the big picture to the granular, allowing you to make informed job management decisions quickly and offer the best customer service possible. Discover why 10,000+ electrical, HVAC, and plumbing contractors trust Commusoft to oversee all aspects of their business! Book a personalized 15-minute call with our team.

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OVERALL

Based on 4514 ratings

Reviewed by 4514 users

    • March 15, 2025 6:42 pm
    • Delete

    Customer support service is inefficient and problems are often not solved in a timely manner.

    Comment by: Maddison Bell (March 15, 2025 at 6:42 pm)
    Product: Commusoft

    • March 15, 2025 6:43 pm
    • Delete

    The customer support service is poor and the problem cannot be solved in time.

    Comment by: Harper Anderson (March 15, 2025 at 6:43 pm)
    Product: Commusoft

    • March 15, 2025 7:56 pm
    • Delete

    The reporting function is too rudimentary to generate useful analytical data.

    Comment by: Scarlett Phillips (March 15, 2025 at 7:56 pm)
    Product: Commusoft

    • March 15, 2025 8:13 pm
    • Delete

    The customer support team is very slow to respond and the problem is not solved in a timely manner.

    Comment by: Joshua Evans (March 15, 2025 at 8:13 pm)
    Product: Commusoft

    • March 15, 2025 8:48 pm
    • Delete

    The permission management system is very confusing and difficult to manage.

    Comment by: Charlie Wood (March 15, 2025 at 8:48 pm)
    Product: Commusoft

    • March 15, 2025 9:05 pm
    • Delete

    The integration function is not perfect, and many important tools cannot be integrated with the system.

    Comment by: Max Baker (March 15, 2025 at 9:05 pm)
    Product: Commusoft

    • March 15, 2025 9:06 pm
    • Delete

    The system’s permission management is too complicated and it is very difficult to assign permissions.

    Comment by: Scarlett Hall (March 15, 2025 at 9:06 pm)
    Product: Commusoft

    • March 15, 2025 10:00 pm
    • Delete

    The customer support team handled the issue very unprofessionally.

    Comment by: Emily Collins (March 15, 2025 at 10:00 pm)
    Product: Commusoft

    • March 15, 2025 10:23 pm
    • Delete

    Customer support is very slow to respond and issues take a long time to be resolved.

    Comment by: Grace White (March 15, 2025 at 10:23 pm)
    Product: Commusoft

    • March 15, 2025 11:28 pm
    • Delete

    Automation functions are almost ineffective, and many operations still need to be done manually.

    Comment by: Florence Phillips (March 15, 2025 at 11:28 pm)
    Product: Commusoft

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