Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The rights management system is complex in design, and operation is very time-consuming and unintuitive.
Comment by: Xavier Wright (March 13, 2025 at 7:51 pm)
Product: Vivantio
Customer support is very slow to respond and issues are often not resolved effectively.
Comment by: Charlie Miles (March 13, 2025 at 7:51 pm)
Product: Vivantio
System crashes frequently, causing workflow interruptions.
Comment by: Charlie White (March 13, 2025 at 8:31 pm)
Product: Vivantio
The interface is complex and difficult to use, which affects the efficiency of use.
Comment by: James Thompson (March 13, 2025 at 9:13 pm)
Product: Vivantio
Automation is almost useless, most tasks still need to be done manually.
Comment by: Evelyn Jones (March 13, 2025 at 9:16 pm)
Product: Vivantio
Customer support is very slow to respond and issues are often not resolved in a timely manner.
Comment by: Thomas Bell (March 13, 2025 at 10:09 pm)
Product: Vivantio
Automation functions cannot meet basic needs, and most work still needs to be done manually.
Comment by: Charlie Turner (March 13, 2025 at 10:56 pm)
Product: Vivantio
The system crashes frequently, which seriously affects our daily work.
Comment by: Leo Collins (March 13, 2025 at 11:23 pm)
Product: Vivantio
Data synchronization often fails and information cannot be updated in time.
Comment by: Evelyn Miles (March 13, 2025 at 11:39 pm)
Product: Vivantio
The rights management system is poorly designed and very complicated to set up.
Comment by: Maddison Nguyen (March 13, 2025 at 11:51 pm)
Product: Vivantio
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